Solution Architect

Jace Holdings Ltd.; Dartmouth, Mississauga, Stellarton; Hybrid; CAD 90,000 - 140,000; Full time

Job summary

Join a leading Canadian company as a Salesforce Solution Architect, where you will innovate and architect solutions to enhance customer experiences in retail. Embrace the opportunity to lead development teams and strategize the integration of Salesforce technologies. Work in a collaborative environment that values community impact and employee growth, with a comprehensive rewards package designed to support your well-being.

Benefits

Competitive Benefits Package

Virtual Health Care Access

Retirement Savings Plan

10% in-store discount

Learning and Development Resources

Parental leave top-up

Paid Vacation and Days-off

Qualifications

• Expertise in Salesforce powered solutions with a strategic approach.
• Proficiency in architecting scalable and maintainable solutions.
• Strong leadership skills to guide development teams.

Responsibilities

• Lead the design and implementation of Salesforce solutions in retail.
• Ensure compliance with enterprise architecture principles.
• Drive continuous improvement in Salesforce tools and processes.

Skills

Salesforce architecture

Customer Journey Mapping

Data-driven decision-making

Business process transformation

Technical leadership

Education

Bachelor’s degree in computer science

Salesforce Certified Technical Architect (CTA)

Salesforce Certified Data Cloud Consultant

Job description

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Requisition ID: 189215
Career Group: Corporate Office Careers
Job Category: Technology Solutions - Marketing
Travel Requirements: 0 - 10%
Job Type: Full-Time

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact.

Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.

A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

As a Salesforce Solution Architect, you will lead the design, implementation, and optimization of Salesforce-powered solutions in the retail industry. You will ensure alignment with enterprise architecture principles, drive scalable and high-performance technical solutions, and provide thought leadership to support business transformation. This role demands technical expertise, strategic vision, and strong leadership to deliver innovative retail experiences.

Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a full-time opportunity for a Solution Architect. This role can be based out of one our main offices including: Stellarton, Dartmouth ,NS; Mississauga, ON.

Here’s where you’ll be focusing:

Key Responsibilities

• Architect and Lead Development Teams
• Guide teams in architecting solutions that meet project goals, comply with IT guiding principles, and align with enterprise strategic architecture.
• Provide technical leadership, fostering collaboration and ensuring best practices in Salesforce solution design.

Solution Design & Compliance

• Review and provide guidance on system development lifecycle documents, ensuring robust architecture from Blueprint to High-Level Technical Design and detailed design reviews.
• Ensure solutions comply with enterprise standards, focusing on scalability, security, and maintainability.

Enterprise Architecture Strategy

• Assist in the evolution of enterprise architecture goals, ensuring Salesforce solutions align with long-term strategic work products.
• Evaluate business proposals, discovery initiatives, and charters to assess feasibility and architectural fit.

Technical Strategy & Tool Optimization

• Recommend tools, techniques, and processes that enhance software development, quality assurance, and operational efficiency.
• Drive continuous improvement, integrating Salesforce Marketing Cloud, Data Cloud, and Service Cloud to optimize omnichannel retail experiences.

Business Process & System Analysis

• Analyze current technical solutions, identifying opportunities to optimize business processes through Salesforce.
• Provide expert consultation on business process transformation, recommending total solution enhancements aligned with retail-specific needs.
• Define technical changes required to meet new business goals, ensuring seamless integration and adaptability.

Strategic Engagement & Communication

• Act as a trusted partner, ensuring clear communication between project teams, stakeholders, and leadership.
• Determine business and technical requirements, crafting high-level strategies for Salesforce solution design.
• Participate in Blueprint and High-Level Functional Design discussions, driving alignment across technical and business teams.

#LI-Hybrid #LI-VJ1

What you have to offer:

• Expertise in Salesforce architecture, including Marketing Cloud, Data Cloud, and Service Cloud.
• Proficiency in Customer Journey Mapping, utilizing Salesforce Marketing Cloud to create personalized, data-driven experiences.
• Experience with Data Cloud, enabling real-time data harmonization for customer insights and targeted engagement.
• Strong understanding of retail solutions and integrating Salesforce technologies to optimize the customer experience.
• Knowledge of system development lifecycle documentation, ensuring scalability, security, and maintainability.
• Ability to analyze customer behaviors and optimize the end-to-end customer journey through Salesforce tools.
• Expertise in data-driven decision-making, utilizing Salesforce Data Cloud for actionable insights.
• Strategic mindset for recommending tools, techniques, and operational efficiencies that enhance customer engagement and business outcomes.
• Experience in business process transformation, identifying opportunities to streamline workflows with Salesforce technologies.
• Proven ability to lead development teams and foster collaboration between technical and business stakeholders.
• Strong communication skills for engaging with business teams, ensuring seamless alignment between strategy and technology.
• Thought leadership in Salesforce best practices.
• Demonstrated ability to collaborate and coordinate with others in a matrix organization.
• Strong organizational skills and ability to manage a variety of complex projects simultaneously.
• Strong relationship building and management skills to achieve work related goals.

Educational Requirements

• Bachelor’s degree in computer science, Information Technology, Software Engineering, or a related field.
• Preferred but not required: Salesforce certifications, such as:
• Salesforce Certified Technical Architect (CTA)
• Salesforce Certified Data Cloud Consultant

At Sobeys we require our teammates to have the ability to adhere to a hybrid work model that requires your presence at one of our office locations at least three days per week. This requirement is integral to our commitment to team collaboration and the overall success of our office culture.

We offer a comprehensive Total Rewards package, which varies by role and designed to help our teammates to live better – physically, financially and emotionally.

Some websites share our job opportunities and may provide salary estimates without our knowledge. These estimates are based on similar jobs and postings for general comparison, but these numbers are not provided by our organization nor monitored for accuracy.

We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.

Our Total Rewards programs, for full-time teammates, goes well beyond your paycheque:

• Competitive Benefits Package, tailored to meet your needs, including health and dental coverage, life, short- and long-term disability insurance.
• Access to Virtual Health Care Platform and Employee and Family Assistance Program.
• A Retirement and Savings Plan that provides you with the opportunity to build and add value to your savings.
• A 10% in-store discount at our participating banners and access to a wide range of other discount programs, making your purchases more affordable.
• Learning and Development Resources to fuel your professional growth.
• Parental leave top-up
• Paid Vacation and Days-off

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.