Software Engineer II (Consumer Servicing)

Affirm; Halifax; Remote; CAD 125,000 - 175,000; Full time

Job summary

A leading company in the tech industry is seeking a Software Engineer II for its Consumer Servicing team. This remote role focuses on developing AI-driven solutions to enhance customer experiences. Ideal candidates will possess strong software engineering skills, including proficiency in UI frameworks and API development. Attractive salary package with benefits including health coverage and equity rewards.

Benefits

Health care coverage

Flexible Spending Wallets

Competitive vacation and holidays

Employee stock purchase plan (ESPP)

Qualifications

• 1.5+ years of experience as a software engineer.
• Experience shipping web apps using React or Vue.
• Experience designing and launching APIs at scale using Python or Kotlin.

Responsibilities

• Break down larger projects into tasks and collaborate with the team.
• Support product management through collaboration with stakeholders.
• Create and monitor metrics for systems operated by the team.

Skills

Web apps development

Declarative UI frameworks

APIs design and development

Debugging

Verbal Communication

Job description

Software Engineer II (Consumer Servicing)

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Software Engineer II (Consumer Servicing)

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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We're looking for a Software Engineer II to join the AI Agents engineering team within the Servicing Engineering organization. Our team works closely with omnichannel AI agent vendors to provide a conversational first point of contact for our customers. We focus on orchestrating the systems within Affirm to continuously find solutions for our customers. The team is newly formed and taking on big unknowns, so we're looking for someone who wants to take ownership and execute for whatever is necessary.

What You'll Do

• With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work.
• You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
• You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
• You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process.

What We Look For

• You have a total of 1.5+ years of experience as a software engineer.
• You have experience shipping web apps using declarative UI frameworks like React or Vue.
• You have experience designing, developing and launching APIs at scale using languages like Python or Kotlin.
• You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
• You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
• Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
• You have strong verbal and written communication skills that support effective collaboration with our global engineering team.

Pay Grade - L

Equity Grade - 05

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

Base pay range per year : $125,000 - $175,000

Location - Remote Canada

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include :

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Engineering and Information Technology

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