Software Engineer (Internal Tools & Systems)

Helcim; Calgary; Hybrid; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Stock options

Health Spending Account (HSA)

Hybrid work schedule

Parental leave top-ups

Annual training budget

Job summary

Helcim is seeking a Software Engineer to join the Internal Tools + Systems team. You will own features end-to-end, collaborate with Product/DevOps/Data/Risk teams, and build CI/CD pipelines to automate deployments.

The role emphasizes ownership, mentoring, and improving merchant experiences across the business. The team builds internal platforms powering daily operations, including fraud detection and operational workflows.

Qualifications

• 4-5 years of professional software development experience.
• Bachelor's degree or equivalent in CS/Programming or related field.
• Experience delivering features and leading multi-developer projects.
• Strong experience with MySQL or SQL databases and query optimization.
• Proficient in at least one programming language (PHP/Laravel a bonus).
• Experience with Docker, CI/CD pipelines and cloud platforms such as AWS or GCP.
• Experience with API development and BigQuery tooling.
• Familiarity with API-first designs, Kafka events and Kubernetes deployments would be a bonus.

Responsibilities

• Be a key member of the software engineering team, translating product requirements into deliverables and writing clean, tested code.
• Collaborate with cross-functional teams to clarify requirements and propose technical approaches.
• Independently develop and design full-stack features across financial payment and supporting systems.
• Build CI/CD pipelines and ensure reliability using production observability platforms.
• Identify and implement improvements to development processes and engineering standards.
• Deploy and maintain projects on AWS or Google Cloud, investigate production issues and deliver fixes.
• Easily discover new insights through BigQuery Data Warehouse.

Skills

4-5 years experience

Lead projects

MySQL / SQL databases

PHP / Laravel

Docker / CI-CD

AWS / GCP

API development

BigQuery

API-first designs

Kafka

Kubernetes

Education

Bachelor's degree or equivalent in CS/Programming

Tools

Docker

CI/CD

AWS

GCP

MySQL

BigQuery

Job description

We are on the hunt for a Software Engineer to join Internal Tools + Systems team!

As a Software Engineer, it’s your job to recognize strengths and weaknesses where they exist, provide feedback, and challenge your colleagues. You’ll lead by example, mentor others, and champion the vision of the company. You will be successful in this role if you are able to accept ownership for effectively developing solutions that improve the merchant experience.

On this team, you’ll be building the internal tools and systems that power how the business operates day-to-day. We work closely with teams across Data, Marketing, Support, Fraud/Risk, and Partnerships to create the services and interfaces they rely on to make critical decisions and take action. Whether it’s enabling smarter fraud detection or supporting operational workflows that drive key business processes, our work sits at the center of how the company runs. The impact is immediate and far-reaching- what we build directly improves how effectively teams can operate and scale.

• Motivated to build internal platforms that directly impact operational teams’ decision-making and efficiency. You must be able to converse with these teams regularly (along with the area Product Manager) to define and refine scope of deliveries and ensure optimum performance.
• Excited by the opportunity to join a growing & scaling company and the unique challenges that it poses.
• A willingness to try new things and believing that failure leads to inquiry to improve your technical abilities and processes.
• Thrilled about being able to spread your ideas and influence throughout the organization.
• You approach software development as your craft, with a strong desire to learn continuously and improve.

KEY COMPETENCIES

• At least 4-5 years of professional software development experience
• Education might include a Bachelor's, technical degree , bootcamp or other certifications in computer programming, computer science or object-oriented software development, or equivalent.
• Experience with independently delivering features and leading technical projects that involve multiple developers.
• Strong Experience with MySQL or other SQL database systems and query optimization.
• Proficient in at least one programming language (PHP Laravel experience would be a bonus!)
• Experience with Docker, CI/CD pipelines and cloud platforms such as AWS or GCP.
• Experience with API development and BigQuery tooling.
• Familiarity with API-first designs, Kafka events and Kubernetes deployments would be a bonus!

✨ Not checking every box? Please apply anyway! We know that candidates have different experiences that may make them a great fit for this position and for Helcim. We believe that diversity and having an inclusive culture is not only the right thing, but key to our long-term success. Diversity brings more experience, view-points, knowledge and insight about our future. We also want to provide an accessible interview process, so if there’s any accommodations that would make your experience more comfortable, please let us know.

The Role: What You’ll Own 🔑

• Software Engineering: Be a key member of the software engineering team, understanding and translating product requirements into deliverables, following the best practices of software development. Write clean & tested code and deliver it as per project commitments with minimal escaping defects/issues.
• Collaboration: Work in a highly collaborative environment with cross-functional teams (Product/Design/DevOps/Data/Risk Analysts) to clarify requirements, propose technical approaches and deliver solutions. Independently develop and design features (fullstack) within the financial payment and supporting systems, spanning multiple services.
• DevOps & Automation: Build Continuous Integration/Continuous Deployment (CI/CD) pipelines through GitLab to increase automation. Work to ensure the reliability of systems using our production observability platforms.
• Process Improvement: Be on the lookout for ways to improve our development processes. Be a role model for high engineering standards.
• Deployment & Maintenance: Deploy and maintain projects through cloud infrastructure such as AWS or Google Cloud Platform, investigate production issues and deliver fixes that improve stability, data integrity and trust in the tools used by operational teams.
• Data Analysis: Easily discover new insights through our BigQuery Data Warehouse.

Helcim: The Big Picture 🖼️

Helcim was founded with a mission at heart: to be the world’s most loved payment system. From the very start, we knew that we wanted to be different from every payment processor out there. We want the merchants we serve to feel supported and see us as a trusted partner rather than simply just another “cost of doing business.” We are relentless in our pursuit to provide a radically transparent and honest payments solution that flat out saves business owners money, all while treating them like human beings.

At Helcim, we build a team of engaged, caring and intelligent people. In return we provide an environment where you can be excited to come to work each day and tackle these challenges with an amazing team. Learn more in our culture book; The Way of the Helcim.

The Helcim Culture: How We Work

• We Are Builders: We don't wait for solutions; we create them.
• The Harder Path: We choose what’s difficult because it’s more rewarding.
• Creating Trust: We earn it every day by being our best selves.
• Company of Many: We’re a collective force. Great teams do great things.

The Perks: Why You’ll Love It Here 🎁

• Ownership: Every single team member gets Stock Options. You own a piece of what you build! 📈
• Health First: Comprehensive benefits + a Health Spending Account (HSA) starting on Day 1. 🦷
• Flexibility: Hybrid life! We’re in-office Mon/Wed/Fri and remote Tue/Thu. 🏠
• Family Support: Top-ups for maternity/parental leave and "bonding breaks." 👶
• Growth: $500 annual training budget to keep your skills sharp. 📚