Software Development Manager, Operator Tools

ITjobs.ca; Vancouver; On-site; CAD 171,000 - 287,000; Full time

Job summary

An innovative firm is seeking a Software Development Manager for Operator Tools to enhance developer usability and streamline post-deployment workflows. This role involves leading a dynamic engineering team, driving large-scale initiatives, and delivering impactful software solutions. The ideal candidate will have a strong background in software development, team management, and a passion for improving operational efficiency. Join a culture that values curiosity, collaboration, and work-life harmony, and contribute to groundbreaking projects that shape the future of cloud computing.

Benefits

Flexible work hours

Health and dental benefits

Professional development opportunities

Remote work options

Employee discounts

Qualifications

• 3+ years of engineering team management experience required.
• 7+ years of experience in software engineering teams preferred.

Responsibilities

• Lead a team to build and maintain software solutions.
• Manage project delivery and operational metrics.

Skills

Team Management

Software Development

System Design

Incident Management

Project Delivery

Education

Bachelor's Degree in Computer Science

Master's Degree in Engineering

Tools

AWS

Agile Methodologies

DevOps Tools

Job description

Software Development Manager, Operator Tools

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Description

Have you ever been frustrated by the lack of usability of developer tools? If the answer is yes, then ASBX - Operator Tools is the place for you. Our Charter is to improve the builder experience when it comes to operator tools. These are all the workflows post code deployment that never seem to work without a lot of manual intervention. Our goal in Operator Tools is to build tools that can be used across Amazon to make the operator experience easier, faster, and most importantly safer. As a leader, in this space your charter will be focused on providing operators with timely and relevant operational insights to identify operational gaps and accelerate diagnosis and remediation of incidents.

Description

Have you ever been frustrated by the lack of usability of developer tools? If the answer is yes, then ASBX - Operator Tools is the place for you. Our Charter is to improve the builder experience when it comes to operator tools. These are all the workflows post code deployment that never seem to work without a lot of manual intervention. Our goal in Operator Tools is to build tools that can be used across Amazon to make the operator experience easier, faster, and most importantly safer. As a leader, in this space your charter will be focused on providing operators with timely and relevant operational insights to identify operational gaps and accelerate diagnosis and remediation of incidents.

As a leader on this space, you will lead engineers driving Amazon large-scale initiatives that improve the builder experience. You will own the goals and roadmap(s) for several services in this space . A leader in this space must demonstrate strong leadership as you control your own destiny in Amazon's ownership oriented culture.

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Key job responsibilities

We have a team culture that encourages innovation and we expect engineers and management alike to take a high level of ownership for the product vision, technical architecture and project delivery. Successful candidates will be high-bandwidth leaders who can cut through the noise, simplify, deliver results, and build great teams around themselves. You will hire and lead a software engineering team responsible for rethinking the assumptions behind how we understand, measure, and prevent customer impacting incidents. You will draw from your deep and broad technical expertise to hire and mentor engineers, complete hands-on technical work and provide leadership on complex technical issues. You will manage and be responsible for defining and delivering projects that will influence how Amazon operates.

• Lead an engineering team that will build, operate and maintain software in order to meet business needs
• Hire, coach, and mentor individuals
• Interface with a diverse customer base to understand requirements, priorities, and processes
• Propose and implement new projects or recommend system improvements
• Own all operational metrics and support
• Help develop long-term development and business technology strategies including success metrics.
  
  

Basic Qualifications

• 3+ years of engineering team management experience
• 7+ years of working directly within engineering teams experience
• 3+ years of designing or architecting (design patterns, reliability and scaling) of new and existing systems experience
• 8+ years of leading the definition and development of multi tier web services experience
• Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
• Experience partnering with product or program management teams
  
  

Preferred Qualifications

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
  
  

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary for this position ranges from $171,400/year up to $286,200/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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