Software Developer CRM 9141-2314

Foilcon; Toronto; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading company is seeking a Software Developer specializing in CRM to join their team. This hybrid contract role involves developing and maintaining CRM applications, requiring extensive experience with Siebel and related technologies. The ideal candidate will have strong programming skills, problem-solving abilities, and a collaborative mindset to work effectively in a team environment. This position offers the opportunity to contribute to significant projects within the IT services sector.

Qualifications

• 10+ years of Siebel configuration, design, development, and integration experience.
• 5+ years of Siebel integration with Adobe AEM, J2EE, etc.

Responsibilities

• Translate technical specifications into working CRM applications.
• Resolve and troubleshoot technical problems during software operation.

Skills

Programming

Problem Solving

Communication

Teamwork

Analytical Skills

Tools

Siebel

OBIEE

PowerBI

HTML5

CSS

JavaScript

Job description

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HM Note: This hybrid contract role is three (3) days in office. Candidates' resumes must include first and last name.

Description

Responsibilities

• Translate technical systems specifications into working, tested CRM applications, including developing detailed programming specifications, coding, compiling data-driven programs, maintaining, and conducting unit tests.
• Resolve and troubleshoot technical problems during the use and operation of software packages.

General Skills

• Experience in programming and analysis; support for specialized CRM software at the specified experience level.
• Ability to collaborate with IT professionals throughout the Software Development Life Cycle.
• Experience in structured methodologies for application development, design, implementation, and maintenance.
• Experience in designing, coding, testing, debugging, and documenting applications.
• Experience with object and/or third-generation language development tools.
• Proficiency in one or more programming languages.
• Experience in application design, latest design patterns, deployment, and troubleshooting.
• Experience with relational and hierarchical database technologies.
• Experience with information retrieval packages using query languages.
• Experience with communication protocols.
• Experience eliciting and documenting information from business stakeholders and subject matter experts.
• Strong analytical, problem-solving, decision-making, communication, interpersonal, and negotiation skills.
• Team player with a track record of meeting deadlines.

CRM Software Development Skills

• Knowledge and experience with specific CRM software, high availability solution design, and implementation.
• Knowledge of CRM enterprise architecture methodologies, design standards, and tools.
• Experience with middleware and gateways.
• Expertise in tools for CRM software development.

Desirable Skills

• Experience with programming Internet-ready applications.
• Knowledge of rapid application development (RAD) methodologies.
• Understanding of Information Management principles, policies, and practices.
• Experience reviewing and modifying product installation scripts, including encoding, testing, debugging.
• Ability to provide post-implementation support and resolve technical issues.
• Experience conducting design walkthroughs.
• Knowledge of Accessibility for Ontarians with Disabilities Act (AODA) and standards.
• Ability to provide user and system documentation.

Skills and Experience Requirements

Siebel Development Skills - 40%

• 10+ years of Siebel configuration, design, development, and integration experience.
• 5+ years of Siebel integration with Adobe AEM, J2EE, etc.
• 5+ years of Siebel EIM/EAI experience.
• 3+ years with Siebel IP18+ focusing on configuration and development.
• Experience with Assignment Manager, Business Rules, Workflow, Applets, Views, Screens, Scripts, and related objects.
• Experience with Siebel Tools and Web Templates.
• Experience with Siebel Open UI classes and methods.
• Siebel 8.x or above certification.
• Experience with Siebel Open UI architecture and UI integration.

Report Development Skills - 35%

• Experience with OBIEE and PowerBI report development.
• Proficiency in HTML5, CSS, JQuery, JavaScript.
• Knowledge of Open UI concepts and files.

Soft Skills - 20%

• Strong communication skills, both written and verbal.
• Ability to develop and present ideas and solutions.
• Effective teamwork and interpersonal skills.
• Analytical and systematic problem-solving abilities.
• Ability to work under pressure and adapt to change.

Public Sector Experience - 5%

• Experience with Public Sector CRM modules, Grants Management, and related portals.

Must Have

• 10+ years of Siebel configuration, design, development, and integration.
• 5+ years of Siebel integration with Adobe AEM, J2EE, etc.
• 5+ years of Siebel EIM/EAI experience.
• 3+ years with Siebel IP18+ focusing on configuration and development.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Contract
• Job function: Engineering and Information Technology
• Industries: IT Services and IT Consulting