Software Developer

SHNRI Scarborough Health Network Research Institute; Toronto; On-site; CAD 71,000 - 82,000; Full time

Benefits offered by this job

Defined Benefit pension plan

Health and dental benefits

Tuition Assistance Program

Employee discount and wellness perks

Job summary

Scarborough Health Network Research Institute seeks a Software Developer to support the VSP platform in a college training environment. You will translate features into a stable, production-ready system and contribute to infrastructure, security, and real-time patient interactions.

You will build end-to-end features across frontend and backend, while ensuring data privacy, multi-tenant scalability, and robust DevOps practices in a diverse health tech setting.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Minimum of 3 years of full-stack software engineering experience.
• Advanced proficiency in Python and Python-based API frameworks.
• Advanced proficiency in PostgreSQL or compatible managed services.
• Experience with authentication, RBAC, SSO, and multi-tenant architectures.
• End-to-end testing, debugging, monitoring, and production support.
• Experience using AI-assisted coding tools to augment velocity without sacrificing quality.
• Strong communication and problem-solving skills; cross-functional teamwork.
• Intermediate experience with React, Next.js, and modern frontend frameworks.
• Intermediate experience with AWS or similar cloud platforms and DevOps practices.

Responsibilities

• Develop features end-to-end across frontend, backend, data layer, and agents.
• Build and improve real-time, voice-API-powered conversations with low latency.
• Enhance AI assessment with LLM-driven audio/video and rubric analysis tools.
• Design scalable multi-tenant architectures and secure admin workflows.
• Manage cloud infrastructure and DevOps pipelines (AWS, migrations, CI/CD).
• Implement usage tracking, metering, and analytics for billing and capacity planning.
• Translate product requirements into engineering roadmaps and timelines.
• Help setup and maintain SHNRI hardware/software infrastructure, including GPU config.
• Coordinate with IT, Cybersecurity for compliance and data protection.
• Follow Git workflows, code reviews, QA, end-to-end testing, observability.
• Maintain system docs, logs, and technical materials.
• Collaborate with designers, researchers, and product managers to clarify requirements.
• Support additional duties and administrative tasks as needed.

Skills

Full-stack development

Python

PostgreSQL

SSO

Testing & production support

AI-assisted coding tools

React

AWS/DevOps

Cross-functional collaboration

Communication skills

Education

Undergraduate CS/SE

Master’s in CS or related

Tools

Claude Code

Cursor

Codex

Supabase

Neon

AWS

Job description

Job Number: JR107284 Job Title: Software Developer Job Category: Professional Hospital Location: Centenary Site Job Type: Temporary (Fixed Term), Full time Contract Duration: 8 months Number of Positions: 1 Union: Minimum - Maximum Hourly Rate: $51.427 - $59.618 Hours: Days

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. SHN is the recipient of the 2021 Excellence in Diversity and Inclusion Award, from the Canadian College of Health Leaders, for our leading edge work on Communities of Inclusion, Inclusion Calendar, Health Equity Certificate Program and much more. We are also proud to be named Canada’s Most Admired Corporate Cultures for 2023 and 2024! Learn more at shn.ca

Job Description

The Software Developer will primarily support the implementation and ongoing development of the Virtual Standardized Patient (VSP) platform within a college training environment. Under the direction of the Principal Investigator and the research management team, this position focuses on integrating, deploying, testing, maintaining, and enhancing the platform and its supporting services to ensure reliable use by learners and institutional partners. The developer will translate existing VSP features into a stable, production-ready system, while also contributing to broader technology development, infrastructure setup, and technical support activities within the SHN Research Institute (SHNRI).

Responsibilities

• Develop features end-to-end across the frontend, backend, data layer, and agents.
• Build and improve the real-time, voice-API-powered conversational patient interactions, optimizing for latency, reliability, and quality.
• Strengthen the AI assessment pipeline by developing LLM-driven audio/video and rubric analysis tools backed by validated evaluation frameworks.
• Design for scale by refining permissions, multi-tenant architectures, administrative workflows, and data security/privacy standards.
• Manage cloud infrastructure and DevOps pipelines including AWS, database migrations, deployments, and CI/CD environments.
• Build usage tracking, metering, and consumption analytics to support billing and capacity planning.
• Support technical scoping and translate product requirements into engineering roadmaps.
• Assist in the setup and maintenance of hardware- and software-related infrastructure within SHNRI, including GPU configuration and AI workflow integrations.
• Collaborate with IT and Cybersecurity teams to ensure institutional compliance, data protection, and platform security.
• Adhere to strict technical standards, including standard Git workflows, code reviews, quality assurance, end-to-end testing, and observability.
• Maintain up-to-date system documentation, logs of activities, and technical materials.
• Work cross-functionally with designers, research coordinators, and business development teams to clarify requirements.
• Performs other duties and provide administrative support as assigned and required.

Requirements

• Undergraduate Degree in Computer Science, Software Engineering, or a related technical field.
• Minimum of 3 years of full-stack software engineering experience.
• Advanced proficiency in Python and Python-based API frameworks.
• Advanced proficiency in database management with PostgreSQL or compatible managed services (Supabase, Neon, AWS RDS).
• Advanced experience in building authentication, role-based access control, Single Sign-On (SSO), and multi-tenant architectures.
• Advanced experience in end-to-end testing, debugging, system monitoring, and production support.
• Advanced proficiency in using AI-assisted coding tools (Claude Code, Cursor, Codex) to augment engineering velocity without sacrificing code quality.
• Advanced communication, project management, and problem-solving skills with high agency and initiative.
• Intermediate experience with React, Next.js, and modern frontend frameworks.
• Intermediate experience with AWS or similar cloud infrastructure platforms and DevOps practices.
• Intermediate experience working in cross-functional teams with designers, product managers, and researchers.
• Basic knowledge of graphic design and UI/UX engineering tools (such as Figma).

Assets

• Master’s Degree in Computer Science or a related engineering domain.
• Prior experience developing voice-agent APIs, real-time streaming tools, or healthcare technology applications.

Accommodation and Diversity Statement

Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, nation of origin, genetics, disability, age, veteran status, marital or family status, belief system, or other factors related to one’s personal identity and/or values. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Learn more about our exciting opportunities by following SHNCareers on Instagram, Twitter, and Facebook. At Scarborough Health Network (SHN), our people are our greatest asset. They come from all over the world and bring diverse perspectives to enhance the compassionate and innovative care we provide our patients and their loved ones. We celebrate what makes people unique and believe that a safe, fulfilling and balanced work environment is just the start. We recognize and reward our teams, prioritize access to continuing education and create meaningful opportunities for growth and development. At SHN, you can enhance your career while by opening doors to new experiences and possibilities within our vibrant and inclusive community. We are proud to be an inclusive, equitable and accessible workplace, where everyone feels valued, respected, supported, and has a rich sense of belonging through our organizational drive to build and sustain an exceptional work environment where healthcare professionals can flourish both personally and professionally. SHN is proud to be named one of Greater Toronto’s Top 2026 Employers by Mediacorp Canada Inc., the organization behind the prestigious Canada’s Top 100 Employers project. This honour celebrates organizations that create exceptional workplaces, and we are thrilled to among them. We are a culture that empowers and inspires. This means everyone feels welcomed, respected, supported and valued and able to fully participate in the workplace. We are doing this through by creating awareness, providing education resources, empowering staff-led Communities of Inclusion, and providing growth and career opportunities. We are proud to offer mentorship programs to encourage collaboration and to support international employees, and our EnRoute training and career advancement programs designed to provide hands-on experience to fast-track certifications and placements in different care units. We are always in search of individuals with unique strengths to enhance the world-class care we provide to our patients within a welcoming environment. Experience what makes us one of Greater Toronto’s Top Employers and an affiliated teaching hospital of the University of Toronto.

Comprehensive Perks

• Defined Benefit pension plan through the Healthcare of Ontario Pension Plan
• Comprehensive insured benefits package including health and dental benefits
• New Graduate Initiative Enroute Program
• Critical Care Sponsorship Program
• Employee Discount and Incentive Programs
• Employee and Family Assistance Program (EFAP), along with other comprehensive wellness offerings, including our Spiritual Care team of registered psychotherapists for spiritual, religious or emotional care; mental health supports; and on-site wellness rounding
• Recognition events
• Leadership Development and Learning Programs
• Tuition Assistance Program

Please allow some time for our recruiters to review your application. We’ll contact those applicants who are chosen for an interview.