Software Analyst

SOTI; Mississauga; Hybrid; CAD 50,000 - 65,000; Full time

Job summary

A technology company in Mississauga is seeking a Software Analyst to assist in analyzing bugs and coordinating resolutions. This hybrid role involves working with advanced technologies and requires a degree in Computer Information Systems. Ideal candidates have some experience in software development along with strong troubleshooting skills. Join us to make an impact in a dynamic environment.

Qualifications

• 0–1 year experience in MDM or related software development.
• Familiarity with enterprise MDM solutions and mobile platforms.
• Interest in developing custom applications and learning advanced techniques.

Responsibilities

• Assist in analyzing debug log files and bug identification.
• Collaborate with senior team members to suggest potential fixes.
• Help set up debug environments for reproducing issues.

Skills

Critical thinking

Troubleshooting

Basic networking concepts

Basic understanding of Java

Basic understanding of C#

Education

Degree in Computer Information/Application Systems

Tools

Jira

Cloud platforms (e.g., AWS, Azure)

Job description

Overview

SOTI is committed to providing its employees with endless possibilities; learning new things, working with the latest technologies and making a difference in the world.

Job Title: Software Analyst

Location: Mississauga, Canada

Work Model: Hybrid

What’s in it for you?

The People - From our humble origins in our founder’s basement, to our industry leading position today, SOTI has worked hard to foster a company culture that we can all believe in. A culture that emphasizes personal growth, continuous innovation and fun.

The Growth - Our environment fosters new ideas, fresh perspectives, and the ability to take them over the goal line. SOTI is a fast-paced environment with a global reach that encourages you to make your mark and be part of something big!

The Technology - You’ll get the chance to work with leading edge technologies and take on complex and interesting projects, as part of highly collaborative and agile teams. You will work alongside SOTI’s partners which include leading tech giants that will keep you on the cusp of emerging technologies.

What You’ll Do

Dev A-Team involves advanced level analysis and troubleshooting of internal bug tickets coming from different departments. As a Software Analyst, you will initiate and design solutions to enhance team performance and improve workflows. Occasional code fix suggestions or patch generation or porting may be required for quick resolution or proof of concept fixes.

Responsibilities

• Assist in analyzing debug log files, crash analysis, and bug identification in SOTI one products.
• Collaborate with senior team members to suggest potential fixes and coordinate with the engineering team.
• Work with internal teams to understand and contribute to diagnostic tools development.
• Assist in troubleshooting and researching issues reported by frontline teams in Jira. Support the identification of issues caused by operating system or non-product factors.
• Help the team to test/setup debug environments for reproduction of issue. Work on minor or low priority Jira tickets.

Qualifications

• Degree in Computer Information/Application Systems, Enterprise Computing, Information Technology, or equivalent.
• 0–1 year experience in MDM or 0-1 year in software development or related field.
• Familiarity with enterprise MDM solutions and mobile platforms.
• Basic understanding of any language Java or C#.
• Understanding of basic networking concepts.
• Strong critical-thinking and troubleshooting skills.
• Interest in developing custom applications and learning advanced techniques.

Nice to have

• Familiarity with scripting languages such as Python or PowerShell.
• Exposure to cloud computing platforms (e.g., AWS, Azure).
• Basic understanding of cybersecurity principles.
• Exposure to Agile

#LI-RJ1

If you want to bring your ideas to life, apply at SOTI today. We are committed to providing accessible employment practices that are in compliance with the requirements under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation during any stage of the recruitment process, please notify People & Culture at [e-mail].

Please note that SOTI does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Services Agreement with agency/recruiter, SOTI will not consider or agree to payment of any referral compensation or recruiter fee.