Software Acceptance Technician

Pollard Banknote Ltd; Winnipeg; On-site; CAD 52,000 - 76,000; Full time

Job summary

Pollard Digital Solutions is seeking a Software Acceptance Technician to join our Winnipeg office. The role entails performing final quality reviews of imaged ticket jobs, validating data, fonts, barcodes, layouts, and production information to ensure accuracy and alignment with customer requirements and internal standards.

The position may cover both software acceptance and customer specification review activities, collaborating with internal stakeholders for timely production and reliable job

Qualifications

• Strong attention to detail, accuracy, organization, and prioritization.
• Proficiency with Adobe Photoshop, Acrobat Reader, Microsoft Word, and Microsoft Excel.
• Ability to interpret technical documentation and identify inconsistencies.
• Ability to manage multiple priorities and adapt to changing production timelines.
• Ability to learn and apply customer-specific requirements, Client Standards, and review processes.

Responsibilities

• Review and verify imaged ticket information, scanned barcode information, and job setup outputs to confirm alignment with production requirements and client specifications.
• Import and compare job setup files, ticket images, data files, ensuring fixed and variable voids and live tickets are accurate.
• Review draft customer specifications and game working papers for accuracy and consistency with client standards.
• Validate game play requirements and production information for clarity and correctness.
• Document findings, coordinate corrections with stakeholders, and support release-related tasks.

Skills

Attention to detail

Analytical thinking

Multitasking

Technical interpretation

Team collaboration

Customer requirements

Tools

Adobe Photoshop

Acrobat Reader

Microsoft Word

Microsoft Excel

Job description

We’re looking for Software Acceptance Technician to join our Internal Audit & Acceptance team within our Winnipeg Office.

The Software Acceptance Technician performs final quality reviews of imaged ticket jobs and provides back up support on draft customer specifications to ensure production setups, game information, and technical documentation are accurate, complete, and aligned with customer requirements, client standards, and internal requirements. The role validates ticket data, fonts, barcodes, layouts, game play, symbols, restrictions, and production information before work proceeds. The position identifies inconsistencies, documents required corrections, and collaborates with internal stakeholders to support accurate programming, timely production, and reliable job release. The role may provide coverage across both software acceptance and customer specification review activities based on operational needs.

Who We Are

Experience the forefront of innovation with Pollard Digital Solutions a division of Pollard Banknote, where we lead the charge in revolutionizing digital solutions for state lotteries. From groundbreaking initiatives like iLottery to crafting immersive player experiences that champion noble causes globally, our team's innovative spirit is driving impactful changes in the industry. Join us in this exhilarating journey, where every contribution makes a difference in shaping the future of lottery gaming.

What We Offer

• Competitive compensation
• Profit sharing program – every role plays a part in our success!
• Company pension
• Opportunities for professional development
• Employee & Family Assistance Program
• A variety of committee driven employee engagement activities
• On Site Gym
• Free Parking

What You'll Do

• Review and verify imaged ticket information, scanned barcode information, and job setup outputs to confirm alignment with production requirements, customer specifications, Client Standards, and other applicable client documentation.
• Import and compare job setup files, ticket images, data files, and associated information using Adobe Photoshop, Microsoft Excel, and related tools to confirm fixed voids, variable voids, live tickets are accurate.
• Review draft customer specifications and game working papers for accuracy, completeness, internal consistency, and alignment with current client and PBLrequirements, with particular focus on Game Development content.
• Validate game play requirements, restrictions, instructions, and production information to ensure requirements are clear, technically correct, and suitable for accurate programming and production execution.
• Document and communicate review findings, coordinate corrections with key stakeholders, complete SA job mapping and release-related support, and perform other related duties as assigned.

Who You Are

• Strong attention to detail, accuracy, organization, and prioritization.
• Proficiency with Adobe Photoshop, Acrobat Reader, Microsoft Word, and Microsoft Excel.
• Ability to interpret technical documentation, identify inconsistencies, and solve or prevent issues.
• Ability to manage multiple priorities, adapt to changing production timelines, and work independently or collaboratively.
• Ability to learn and apply customer‑specific requirements, Client Standards, draft review processes, and software acceptance procedures.

What You'll Bring

• Experience with critical and analytical thinking.
• Experience reviewing technical documentation and proofreading.
• Previous experience within PBL is preferred with exposure to aspects of the ticket designprocess is an asset.
• Previous printing experience is an asset

Pollard Banknote Limited is an equal opportunity employer, committed to promoting and maintaining a diverse and inclusive workforce. Reasonable accommodations are available upon request.

Employment is contingent upon a satisfactory response from a Criminal Record Search.