Social Worker Navigator - Outreach

NLX Health Services; Merritt; On-site; CAD 65,000 - 90,000; Full time

Job summary

NLX Health is seeking a compassionate Health & Wellness Navigator (RSW) to join our interdisciplinary team in the Nlaka’pamux territory. You will support wraparound care, improve access to mental health and wellness services, and coordinate care with FNHA-funded programs.

Travel within the territory is required. The ideal candidate holds an RSW in good standing, with clinical mental health or substance use experience and a deep understanding of Indigenous health frameworks.

Qualifications

• Registered Social Worker (RSW) in good standing with the BC College of Social Workers.
• Clinical training and experience in mental health and/or substance use support.
• Strong understanding of Indigenous health and wellness frameworks.
• Excellent communication, organizational, and interpersonal skills.
• Ability to work independently and collaboratively in a multidisciplinary environment.
• Valid Class 5 driver’s license and access to a reliable vehicle.
• Legally authorized to work in Canada as a Canadian citizen or permanent resident.

Responsibilities

• Serve as the primary outreach and navigation contact for community members seeking health and wellness services.
• Conduct holistic assessments and guide individuals through available supports including mental health clinicians, nurses, physicians, and other wellness programs.
• Support individuals experiencing mental health and substance use challenges by applying culturally safe, trauma-informed approaches aligned with the FNHA Mental Wellness Continuum Framework.
• Coordinate care with FNHA-funded services and ensure access to appropriate treatment, harm reduction supports, and wellness resources.
• Collaborate with internal teams to ensure timely referrals and culturally safe care coordination.
• Maintain accurate documentation and contribute to reporting requirements under the JPB agreement.
• Participate in community outreach and engagement activities to promote service awareness and accessibility.
• Travel within the Nlaka'pamux territory.

Skills

RSW credential

Mental health experience

Indigenous health frameworks

Communication & interpersonal skills

Independent & multidisciplinary work

Driver's license

Authorized to work in Canada

Education

Registered Social Worker (RSW) with BC College of Social Workers

Job description

About NLX Health

NLX Health is a non-profit organization committed to providing culturally safe, community-based health services to Indigenous and non-Indigenous populations in the Nlaka’pamux territory. We value collaboration, respect, and holistic care.

Position Summary

NLX Health is seeking a compassionate and collaborative Health & Wellness Navigator who is a Registered Social Worker (RSW) to join our interdisciplinary team. This role supports wraparound care by improving access and coordination across mental health and addictions, wellness outreach, and clinical services. The Social Worker will work closely with internal teams and report directly to the Psychiatric Nurse Manager.

Key Responsibilities

• Serve as the primary outreach and navigation contact for community members seeking health and wellness services
• Conduct holistic assessments and guide individuals through available supports including mental health clinicians, nurses, physicians, and other wellness programs
• Support individuals experiencing mental health and substance use challenges by applying culturally safe, trauma-informed approaches aligned with the First Nations Health Authority (FNHA) Mental Wellness Continuum Framework
• Coordinate care with FNHA-funded services and ensure access to appropriate treatment, harm reduction supports, and wellness resources
• Collaborate with internal teams to ensure timely referrals and culturally safe care coordination
• Maintain accurate documentation and contribute to reporting requirements under the JPB agreement
• Participate in community outreach and engagement activities to promote service awareness and accessibility
• Travel within the Nlaka'pamux territory

Qualifications

• Registered Social Worker (RSW) in good standing with the BC College of Social Workers
• Clinical training and experience in mental health and/or substance use support
• Strong understanding of Indigenous health and wellness frameworks
• Excellent communication, organizational, and interpersonal skills
• Ability to work independently and collaboratively in a multidisciplinary environment
• Valid Class 5 driver’s license and access to a reliable vehicle
• Legally authorized to work in Canada as a Canadian citizen or permanent resident

Assets

• Experience with outreach coordination or navigation roles
• Familiarity with FNHA-funded programs and reporting requirements
• Knowledge of local community resources and supports

Application Deadline

This posting will remain open until filled. We thank all applicants for their interest; however, only those selected to move forward in the recruitment process will be contacted.