Social Worker II

Covenant Health Canada; Edmonton; On-site; CAD 58,000 - 77,000; Part time

Job summary

Covenant Health is recruiting a Social Worker II to join the Emergency Department Clinical Triage Team as part of a one-year pilot to improve access to care, patient flow and connections to services. The SW II will identify psychosocial needs and provide brief intervention, crisis support and resource navigation.

The role requires collaboration with TLP/NP, RN and ED staff, with focus on timely assessments and safe transitions.

Qualifications

• Bachelor degree in Social Work required and active ACSW registration.
• Demonstrated time management and prioritization skills are required.
• Proven conflict resolution and strong communication skills are required.
• Ability to work independently and within a team; problem solving and critical thinking are essential.
• Ability to provide comprehensive psychosocial assessments within physical and social environments.

Responsibilities

• Provide psychosocial assessment, crisis intervention and discharge planning.
• Offer education, advocacy and resource finding for clients and families.
• Coordinate with ED team to ensure timely access and safe transitions.
• Support in identifying alternative care pathways and social determinants of health.

Skills

Time management

Prioritization

Conflict resolution

Communication

Independent work

Critical thinking

Assessment skills

Education

Bachelor Degree in Social Work

Tools

Microsoft Word

Strata Pathways

e-People

Job description

Your Opportunity:

Covenant Health is recruiting a Social Worker II to join the Emergency Department (ED) Clinical Triage Team as part of an exciting one-year pilot focused on improving timely access to care, patient flow and connections to appropriate health and community services. Working collaboratively with the Triage Liaison Physician (TLP)/Nurse Practitioner (NP), Registered Nurse (RN) and broader ED team, the Social Worker will support early identification of psychosocial needs and barriers to care for patients presenting to the Emergency Department. The role will focus on timely psychosocial assessment, brief intervention, crisis support, resource navigation and connecting patients and families with appropriate community and healthcare services. The Social Worker will assist in identifying alternative care pathways, addressing social determinants of health and facilitating safe, timely transitions. This position is dedicated to the Clinical Triage Team and is distinct from existing ED Social Work coverage. The successful candidate will be comfortable working in a fast-paced, collaborative environment, exercising independent professional judgement and contributing to the development and evaluation of this new model of care. All duties are consistent with Covenant Health policies and procedures and guided by Covenant Health's Mission, Vision and Values. There are 2 positions available.

Description:

The Social Worker II (SW) provides services to clients and families including psychosocial assessment, crisis intervention, education, treatment, advocacy, resource finding, consultation, and discharge planning. The SW II is responsible for the provision of services in accordance with established standards, and the Mission, Vision, Values, policies and procedures of Covenant Health. This position is covered by the terms and conditions of the HSAA Paramedical Professional/Technical Collective Agreement.

• Classification: Social Worker II
• Union: COV HSAA PROF TECH
• Unit and Program: Integrated Access-Social Work
• Primary Location: Misericordia Community Hosp
• Location Details: As Per Location
• Multi-Site: Not Applicable
• FTE: 0.80
• Posting End Date: 12-NOV-2026
• Temporary Employee Class: Temp P/T Benefits
• Date Available: 30-NOV-2026
• Temporary End Date: 29-NOV-2027
• Hours per Shift: 7.75
• Length of Shift in weeks: 4
• Shifts per cycle: 16
• Shift Pattern: Days, Evenings, Weekends
• Days Off: As Per Rotation
• Minimum Salary: $42.14
• Maximum Salary: $56.02
• Vehicle Requirement: Not Applicable

Required Qualifications:

Required Qualifications: Bachelor Degree in Social Work required. Active registration with the Alberta College of Social Workers (ACSW) required.

Additional Required Qualifications:

Demonstrated time management and prioritization skills are required. Proven conflict resolution and strong communication skills are required. Must be able to work independently and within a team environment. Ability to problem solve and demonstrate critical thinking skills is required. Demonstrated ability to provide comprehensive assessments to individuals within their physical and social environments is required. Must be able to cope with high levels of stress, fluctuating priorities, and time sensitive deadlines. Must be able to tolerate long periods of sitting or standing as well as repetitive movements. Must be able to participate in hands on psychosocial assessment of patients and families.

Preferred Qualifications:

Minimum of two years’ case management experience within the community, mental health program, or acute care is preferred. Previous Social Worker experience is highly preferred. Knowledge of computer applications such as Microsoft Word, Strata Pathways and e-People is preferred and an asset.