Social Worker, Health Team

Calgary Foothills Primary Care Network; Calgary; On-site; CAD 65,000 - 82,000; Full time

Job summary

Calgary Foothills Primary Care Network is seeking a Social Worker to join the Health Team in Calgary, AB. You will connect patients to community resources, provide behavioural health support, and document care in EMR as part of a multidisciplinary team.

Reporting to the Program Manager, you will engage with patients across the lifespan, advocate for families, and participate in ongoing professional development within a dynamic primary care setting.

Qualifications

• Bachelor’s degree in Social Work required.
• Active registration with the Alberta College of Social Workers (ACSW).
• Minimum two years’ experience in healthcare or community settings.
• Must possess a valid driver’s license and have access to a vehicle.

Responsibilities

• Collaborates with patients, physicians and interdisciplinary team to connect patients to resources.
• Provides patient care in individual and group settings across the lifespan.
• Documents care and assessments in the EMR system.
• Advocates for patients and families; liaises with community agencies.
• Participates in case conferences and care-team meetings.

Skills

Communication

Organization

Active listening

Motivational interviewing

Interdisciplinary teamwork

Initiative

Time management

Flexibility

Clinical judgment

Education

Bachelor’s degree in Social Work

Active ACSW registration

2+ years healthcare/community setting

Job description

Employment Type: Temporary until March 2028

FTE: 1.0 FTE (40 hours per week)

Work Schedule: Weekdays - Dayshift

Summary of Position

Calgary Foothills Primary Care Network (PCN) is a group of family physicians and health care professionals in northwest Calgary and Cochrane, collaborating with various external stakeholders to deliver the best possible primary care. Calgary Foothills PCN has established a team environment where individuals are encouraged to take initiative, be creative and contribute to ongoing decision-making.

The PCN Health Team is comprised of registered nurses, clinical pharmacists, social workers, dietitians and behavioural health consultants. Team Members are co-located in member Patient Medical Home locations, centralized in clinic sites and deliver care in individual and group formats.

Reporting to the Program Manager, the Social Worker works collaboratively with patients, physicians, community partners and interdisciplinary team members to connect patients to resources that will help them meet their basic needs. The Social Worker aims to address social determinants of health and promote positive health outcomes for the patient.

Key Responsibilities

Key aspects of the position may include, but are not limited to:

• Works out of clinical settings as a part of a multidisciplinary team
• Provides patient care in individual and group appointments across the lifespan
• Assessments patients’ needs to determine appropriate resources
• Provides primary care behavioural health interventions for patients with emerging mental health concerns (training provided)
• Completes necessary documentation in Electronic Medical Record (EMR)
• Liaises with and refers patients to appropriate government and community agencies and assists the patient to complete necessary forms to access programs or resources
• Acts as an advocate for the patient and their family
• Acts as a resource for families, community professionals and other members of the care team
• Participates in case conferences and interdisciplinary team meetings
• Establishes communication links to support seamless care activities between health homes and other community agencies
• Engages in continuous professional development activities
• May be involved in quality improvement projects or health initiatives involving community partners and/or health team members and physicians

Knowledge, Skills & Abilities

• Possesses a strong awareness of community resources, referral processes and eligibility criteria
• Excellent communication and organization skills
• Excellent active listening and motivational interviewing skills
• Ability to successfully collaborate within an interdisciplinary team
• Ability to work independently and demonstrate initiative
• Ability to work flexible hours, including evenings and weekends, when required
• Ability to prioritize, manage time effectively and adapt to change in a very dynamic work environment
• Strong computer skills are required
• Demonstrated clinical expertise and competence in dealing with mental health and health care issues
• In-depth knowledge and experience working with government financial programs
• Must demonstrate strong critical thinking, problem solving and sound clinical judgement
• Strong risk assessment and crisis intervention skills
• Group facilitation experience an asset
• MoCA certification and suicide intervention training considered an asset
• Fluency in a second language considered an asset

Qualifications

• Bachelor’s degree in the field of Social Work
• Minimum two (2) years’ experience in a health care or community setting
• Active registration with the Alberta College of Social Workers (ACSW)
• Experience working in a healthcare organization is an asset
• Experience with the Primary Care Behavioural Health (PCBH) model an asset
• Must possess a valid driver’s license and have access to a vehicle

Employment Requirements:

• Completion of a satisfactory criminal record check and/or Vulnerable Sector Search.

Diversity & Inclusion

• Our PCN strongly believes in sustaining an inclusive, respectful and equitable working environment that represents the communities we serve. We are committed to a merit-based selection process that ensures all candidates are considered. We invite people of all ethnic backgrounds, ancestry, religious beliefs, sex, gender identities and expressions, sexual orientation, ages, marital status, family status, genetic characteristics and disabilities to apply for positions within our PCN.

Commitment to Truth and Reconciliation

• As part of our ongoing commitment to advancing reconciliation and supporting Indigenous communities, we actively uphold Call to Action 23 of the Truth and Reconciliation Commission of Canada. We are dedicated to increasing the recruitment and retention of Indigenous professionals across all levels of our organization, particularly in health and wellness roles and encourage individuals of Indigenous ancestry to apply.

In the spirit of reconciliation, we acknowledge that we live, work and play on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai, Piikani), the Tsuut’ina, the Îyâxe Nakoda Nations, as well as districts 4, 5 and 6 of the Otipemisiwak Métis Government and all people who make their homes in the Treaty 7 region of Southern Alberta.