Social Worker, Financial Empowerment (2026-345-CP)

WoodGreen Community Services; Toronto; On-site; CAD 40,000 - 56,000; Part time

Job summary

WoodGreen Community Services seeks a Social Worker for its Financial Empowerment program in Toronto. The role provides financial counselling, tax filing support, and education to low-income clients, coordinating with the Income Tax Clinic and workshops.

Reporting to the FE Manager, you will supervise volunteers, develop client-centered service plans, and maintain professional records, contributing to strategic program development and community impact.

Qualifications

• Degree in Social Work and active RSW registration with OCSWSSW.
• Minimum 2 years of case management experience in community or not-for-profit settings.
• Experience providing income support case work and financial problem solving.
• Clear ability to work with low-income clients in a trauma-informed, client-centered approach.

Responsibilities

• Provide individual and family financial empowerment counselling for a caseload.
• Stay current on income security, benefits access, debt management, budgeting and retirement planning.
• Develop and implement service plans with clients.
• Assist in income tax filing and related clinic activities; mentor volunteers.
• Maintain client records and participate in program planning and meetings.

Skills

Interpersonal communication

Trauma-informed

Team collaboration

Workshop facilitation

Time management

MS Office proficiency

Education

BSW or MSW

Registered Social Worker (RSW) in good standing

Tools

Microsoft Office 365

Mobile technology usage

Cloud-based software

Job description

Employment Type: Contract Hourly, (ending March 31 st , 2027, Bargaining Unit (1Vacancy)

Work Hours: 35 hours/week (Mon-Fri, 9 am – 5 pm, may require occasional evenings & weekends)

Work Setting: Hybrid - eligible for hybrid work arrangements based on operational needs

Salary: I - $34.90/hour

Application Deadline: September 18,2026, by 11:59 pm

Competition #2026-345-CP Social Worker, Financial Empowerment (2026-345-CP) Employment Type: Contract Hourly, (ending March 31 st , 2027, Bargaining Unit (1Vacancy) Work Hours: 35 hours/week (Mon-Fri, 9 am – 5 pm, may require occasional evenings & weekends) Work Setting: Hybrid - eligible for hybrid work arrangements based on operational needs Salary: I - $34.90/hour Application Deadline: September 18,2026, by 11:59 pm

Program Overview – Financial Empowerment, Community Programs

WoodGreen’s Financial Empowerment (FE) Program serves to prevent, reduce, and alleviate poverty by directly addressing the financial barriers in the lives of our clients. We provide free and unbiased financial counselling, education, and tax filing support to Torontonians who are living on a low income and who are unable to address these issues alone.

The incumbent of the position is a member of the Financial Empowerment team, and reports to the Manager of Financial Empowerment.

The Financial Empowerment Social Worker works as part of the Financial Empowerment team to provide financial counselling, education, and tax filing support to Torontonians who are living on a low income and who are unable to address these issues alone. The FE Social Worker is further responsible for supporting the Income Tax Clinic and Financial Literacy Workshops where needed, which includes providing direct client service (filing income tax returns and facilitating financial workshops) and overseeing the volunteers and students who deliver these services.

What You Will Do

• Provide individual and family financial empowerment counselling for a caseload of clients as assigned by program manager.
• Keep current on financial regulations and resources relevant to living on low-income in Toronto. Includes, but is not limited to income security, benefits access, debt and credit management, budgeting, banking, saving and retirement planning.
• Use client-centered and trauma-informed approach to address client’s presenting financial concerns.
• Developandimplementservice plan with clients based on clients’ goals.
• Undertake financial benefits eligibility assessments with clients.
• Help clients apply for government benefits and income supports.
• Problem solve and advocate for clients who have been denied government benefits and income supports.
• Prepare income tax returns and T1 adjustments.
• Keep current about the range of services available at WoodGreen and in other agencies.
• Provide clients with appropriate referrals to other resources (WoodGreen or external) to address additional needs as appropriate.
• Maintain records and keep up-to-date and accurate case notes on all clients.
• Support Tax Clinic development and service planning by participating in meetings and providing input on service design.
• Assist in the creation of Tax Clinic volunteer training materials and delivery of volunteer training sessions.
• Oversee the operation of the volunteer Tax Clinic on a rotating schedule, supporting volunteers and providing direct client tax services in clinic setting where necessary.
• Develop, update and deliver Financial Literacy workshops to client groups and social service professionals.
• Provide information on financial topics to other WoodGreen and external social service professionals
• Assist in training, overseeing and supporting volunteers and students.
• Participate in strategic program planning and development activities, both within Financial Empowerment program and with larger Community Programs Unit.
• Responsible for collection of statistical data required for the accountability of the program.
• Participatein team and unit meetings regularly, and promote the healthy functioning of the team and unit.
• Responsible for representing the unit on internal staff committees as directed by program manageror unit director.
• Perform other duties as assigned by program manager.

What You Bring to the Team

• Degree in Social Work (BSW or MSW). Registered Social Worker (RSW) in good standing with the Ontario College of Social Workers and Social Service Workers.
• Minimum of 2 years case management experience. Minimum 2 years experience working or volunteering in a community-based setting or the not-for-profit sector. Financial Counsellor Accreditation is an asset.
• Currently a Register Social Worker (RSW), or willing and eligible to become registered upon hire.
• Experience providing income support case work and/or financial problem solving to clients.

What Will Set You Apart

• Demonstrated knowledge of provincial and federal income supports and benefits.
• Demonstrated knowledge of debt and credit management.
• Demonstrated knowledge of the Canadian income tax system.
• Sensitivity to the needs and challenges faced by our clients, and a desire to serve our community.
• Experience working from a client-centered, trauma-informed, anti-oppressive framework
• Excellent interpersonal and communication skills
• Self-directed and independent, but also proven experience in working effectively as a team member in collaboration with other community professionals.
• Experience developing and facilitating educational workshops (for clients and/or staff).
• Detail-oriented worker with strong organizational and time management skills.
• Ability to resolve conflicts autonomously and seek appropriate support from manager as required.
• Experience working with and mentoring volunteers and students with varied skill sets.
• Comfortable providing services in the field using mobile technology (laptop, cell phone, cloud-based software).
• Strong computer skills including Microsoft Office 365 applications (Word, Excel, Outlook, Power Point).

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at [e-mail] of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

This public job posting uses AI-powered tools to screen, assess, or select applicants.

Are you currently employed by WoodGreen Community Services?*

Are you legally entitled to work in Canada?*

Do you have a Bachelor’s Degree in Social Work (BSW) and/or a Master’s of Social Work (MSW) degree?*

Are you a Registered Social Worker (RSW) in good standing with the Ontario College of Social Workers and Social Service Workers?*

Do you have Financial Counsellor Accreditation?*

How many years of case management experience do you have?*

How many years of experience do you have working or volunteering in a community-based setting or the not-for-profit sector?*