Social Media Content Specialist - British English - Remote in Canada

Dentsu Aegis Network; Toronto; Remote; Full time

Job summary

A leading company in social media management is seeking candidates for remote positions focusing on social media content moderation and engagement. Successful applicants will have strong communication skills, a familiarity with social media dynamics, and the ability to work flexible schedules. The job offers a competitive hourly pay, health benefits, and an inclusive work culture.

Benefits

Medical benefits

Dental benefits

RRSP benefits

Paid time off

Qualifications

• Native fluency in British English; additional languages an asset.
• Permanent residency in Canada.
• Professional experience in moderating and engaging across social media platforms.

Responsibilities

• Review, monitor, and respond to comments on clients’ social media.
• Craft creative content to enhance engagement on social media.
• Ensure compliance with community safety policies and brand guidelines.

Skills

Written Communication

Content Moderation

Customer Service

Job description

Employer Industry: Social Media Management

Why consider this job opportunity:
- Hourly pay range of $16.75 to $17.00 CAD, or the minimum wage in your province of residence – whichever is higher
- Opportunity for full-time (32-40 hours per week) and part-time (24-32 hours per week) positions
- Access to a range of medical, dental, and RRSP benefits, as well as paid time off for employees working a minimum of 22 hours a week
- Fully remote work environment, allowing for flexibility in your schedule
- Collaborative and progressive company culture that values diversity and employee contributions

What to Expect (Job Responsibilities):
- Review, monitor, moderate, and respond to comments on clients’ social media channels using their unique brand voice
- Craft creative written content to encourage participation and enhance engagement on social media
- Provide excellent experiences for audiences through effective communication on clients’ social channels
- Escalate issues, observations, opportunities, and insights through appropriate channels
- Ensure compliance with online community safety policies and brand guidelines

What is Required (Qualifications):
- Native fluency in British English; additional languages are considered an asset
- Exceptional written communication skills in English (spelling, grammar, syntax, etc.)
- Permanent residency in Canada
- Open and flexible availability to work a combination of shifts throughout the week and on weekends
- Professional experience in moderating and engaging across all social media platforms

How to Stand Out (Preferred Qualifications):
- Experience writing, editing, and creating engaging content in the social media space while adhering to brand voice and guidelines
- Ability to tailor written tone and voice to match each customer
- Exceptional customer service skills
- Knowledge and genuine interest in content moderation across multiple industries
- Reliable high-speed internet with no data restrictions

#SocialMediaManagement #RemoteWork #ContentCreation #JobOpportunity #DiversityAndInclusion

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