Social Communication Group Program Manager

Learning Disabilities Society; Electoral Area A; On-site; CAD 25,000 - 35,000; Part time

Job summary

A nonprofit organization in British Columbia seeks a Program Manager for the Social Communication Group. This role involves overseeing logistics, managing program delivery, and ensuring effective communication with families. The position is part-time with a commitment of up to 5 hours per week, starting in early July.

Benefits

Living Wage Employer

Qualifications

• Experience with program enrollment and administrative processes.
• Experience working with learners with diverse support needs.

Responsibilities

• Support LDS SLP with program delivery.
• Manage intake and enrollment, including maintaining forms and conducting interviews.
• Handle administrative duties related to enrollment and communication with families.

Skills

Communication

Program Enrollment

Administrative Processes

Job description

Organization Overview

LDS - Learn. Develop. Succeed. is a growing, innovative, research-based educational nonprofit serving children, youth, and adults with diagnosed or suspected learning differences such as dyslexia and dyscalculia, as well as other brain-based differences like ADHD and ASD.

LDS offers individualized, evidence-based, and technology-embracing programs targeting student-specific learning needs. Our programs operate throughout BC online, from our Learning Centers in East Vancouver and North Vancouver, at in-school locations, and in our mobile classroom.

We provide affordable programs to ensure all children have opportunities to realize their full potential. We support learners with early intervention at all development stages, leading to positive changes in learning and life outcomes. As we scale up, we aim to effect system change with societal benefits.

We are a diverse group of dedicated professionals making a significant impact in the lives of learners, families, and communities. We seek new skills, energy, and talent to grow our team and deepen our impact.

Purpose of Position

Note: From May 15 - 26, this is an internal posting only for current LDS staff.

The Social Communication Group (SCG) Program Manager supports in-person group programs by managing logistics, communicating learner profiles, assisting with supervision and facilitation, overseeing intake and enrollment, maintaining documentation, and ensuring a high-quality program experience through effective communication with families.

Principal Roles and Responsibilities

• Support LDS SLP (who leads program design and delivery) with program delivery
• Communicate learner needs and profiles to SLP
• Supervise group in arrival area before program start
• Attend and support in-person program delivery
• Ensure all program materials and resources are up to date, organized, and filed digitally
• Collaborate on program updates with the SLP
• Manage intake and enrollment, including maintaining forms, conducting interviews, uploading documentation, and updating debriefs
• Monitor application and enrollment numbers; coordinate with the recruitment team as needed
• Handle administrative duties related to enrollment, billing, and communication with families
• Prepare and send reports

Requirements & Competencies

• Experience with program enrollment and administrative processes
• Experience working with learners with diverse support needs
• Strong communication skills, both oral and written, with families
• Ability to set boundaries and make appropriate referrals for support needs beyond LDS scope
• Support students in navigating social norms confidently

Additional Details

Start date: Early July

Reports to: Senior Manager, Programs

Hours of work: Up to 5 hours/week, including group delivery (2h 10m), intake (up to 2h), and preparation (up to 1h)

Remuneration: Pro-rated salary increase/adjustment to be discussed, reflecting increased responsibilities. LDS is a Certified Living Wage Employer in BC.

Location: East Vancouver

Equity: LDS values diversity and encourages applicants of all backgrounds to apply.

How to apply: Submit a cover letter and current CV via https://ldsociety.ca/careers/. Applications without a cover letter will not be considered.