Summer IT Help Desk & Tech Projects Assistant

TravelingBrand, Inc.; Sherbrooke; Remote; CAD 30,000 - 60,000; Part time

Job summary

An innovative company is seeking tech-savvy students for a summer IT Help Desk & Tech Projects Assistant role. This position offers an exciting opportunity to blend IT skills with meaningful projects, including managing support tickets, implementing machine translation, and researching new tools for data analysis. The role is remote, providing flexibility while working with a global team. If you are passionate about technology and eager to learn, this is a fantastic chance to contribute to impactful projects and grow your skills in a supportive environment.

Qualifications

• Seeking tech-savvy students with strong communication and problem-solving skills.
• Experience in IT support and research for data analysis tools is beneficial.

Responsibilities

• Manage internal support tickets and coordinate with external IT partners.
• Provide remote IT Help Desk support and implement machine translation.

Skills

Problem-solving

Communication

IT Support

Research

Continuous Learning

Education

Student in Computer Science

Student in IT

Related Field

Tools

Monday.com

Language Weaver

Job description

Summer IT Help Desk & Tech Projects Assistant

Location: Remote | Employer: TravelingBrand Research Inc. (Sherbrooke-based applicants encouraged to apply)

Are you a tech-savvy student looking for a meaningful summer opportunity that blends IT, innovation, and global connection?

TravelingBrand Research Inc., a Canadian company with U.S. sister company Choice Translating, Inc., is hiring one or more IT Help Desk & Tech Project Assistants for the summer—with the possibility of ongoing, part-time, or project-based work during the school year.

We’re a values-driven, virtual family business delivering multilingual services—including translation, interpretation, and global market research—in over 200 languages.

Our core values guide everything we do:

• Do the right thing
• Be humbly confident
• Commit to excellence
• Treat people like family
• Communicate openly and honestly

What You’ll Do

• Manage internal support tickets and coordinate with our external IT partner
• Support implementation of Language Weaver machine translation
• Set up internal and external ticketing systems using Monday.com
• Provide remote IT Help Desk support to our global team
• Research and test new survey and data analysis tools to support our international projects
• Recommend practical AI tools to improve business workflows

Bonus Opportunity – Remote Interpretation

Do you speak Dari, Arabic, Ukrainian, Haitian Creole, Somali, or another language in high demand? If you already have strong language skills, we can train you in interpretation techniques and best practices—so you can serve your community in Canada and the U.S. through remote interpretation (video or phone).

Who You Are

• A student in Computer Science, IT, or a related field
• A strong communicator who loves problem-solving and continuous learning
• Organized, proactive, and comfortable working independently in a virtual setting
• Passionate about technology that helps real people

If this resonates with you, please apply!

The following are the physical and mental requirements for this position. The inability to meet one or more does not automatically disqualify a candidate. The Company may provide reasonable accommodations upon request, depending on the requirement and essential functions.

• While performing the duties of this job, the employee is regularly required to sit, work on a computer, think clearly, and communicate effectively.