SOAR Service Lead

PwC Canada; Calgary; Hybrid; CAD 85,000 - 135,000; Full time

Benefits offered by this job

Hybrid work environment

Total rewards package

Job summary

PwC Canada in Calgary is seeking a SOAR Service Lead to drive automation in cybersecurity operations. You will lead the development and delivery of SOAR automation solutions and oversee playbooks, connectors, and jobs in alignment with security objectives.

The role requires deep SOAR architecture knowledge, 3+ years in security automation, leadership experience, and hands-on CI/CD deployments. You will mentor a team, collaborate with stakeholders, ensure regulatory compliance, and promote

Qualifications

• Bachelor’s degree in Computer Science, Information Security, or a related field.
• Minimum 3 years of experience in SOAR, security automation, or security operations.
• Leadership experience managing technical teams or automation projects.
• Hands-on experience with CI/CD pipeline management and automation deployment.
• Knowledge of security operations, incident response, and threat intelligence.
• Familiarity with regulatory and compliance requirements in cybersecurity.

Responsibilities

• Lead the development and delivery of SOAR automation solutions for cybersecurity operations.
• Oversee the full lifecycle of SOAR playbooks, connectors, and jobs, ensuring alignment with business and security objectives.
• Champion the adoption and optimization of Chronicle SOAR and CI/CD methodologies.
• Drive change management processes across IT and security teams.
• Collaborate with cross-functional stakeholders to translate business needs into technical automation strategies.
• Guide and mentor a team of specialists to ensure high-quality delivery and continuous improvement.
• Ensure compliance with regulatory and security standards in automation implementations.

Skills

SOAR architecture

Security automation

Security operations

Leadership

CI/CD pipelines

DevOps practices

Stakeholder engagement

Regulatory compliance

Chronicle SOAR

Python scripting

Education

Bachelor’s degree in Computer Science or Information Security

Industry certifications (CISSP, CISM, GIAC)

Tools

Chronicle SOAR

Job description

At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively.

The Opportunity:

As a SOAR Service Lead, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:

• Lead the development and delivery of SOAR automation solutions for cybersecurity operations
• Oversee the full lifecycle of SOAR playbooks, connectors, and jobs, ensuring alignment with business and security objectives
• Champion the adoption and optimization of Chronicle SOAR and CI/CD methodologies
• Drive change management processes across IT and security teams
• Collaborate with cross-functional stakeholders to translate business needs into technical automation strategies
• Guide andmentora team of specialists to ensure high-quality delivery and continuous improvement
• Ensure compliance with regulatory and security standards in automation implementations
• Promote innovation and efficiency in security operations through strategic automation initiatives
  
  

What You'll Bring:

Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

• Deep understanding of SOAR architecture, integration patterns, and automation frameworks
• Minimum 3 years of experience in SOAR, security automation, or security operations
• Proven leadership experience managing technical teams or automation projects
• Hands-on experience with CI/CD pipeline management and automation deployment
• Strong stakeholder engagement and communication skills
• Experience working in large organizations with complex change management processes
• Strong grasp of CI/CD pipelines, DevOps practices, and change management methodologies
• Knowledge of security operations, incident response, and threat intelligence
• Familiarity with regulatory and compliance requirements in cybersecurity
• Expertisein Chronicle SOAR and Python scripting
• Awareness of enterprise IT environments and cross-functional collaboration dynamics
• Bachelor’s degree in Computer Science, Information Security, or a related field (required)
• Industry certifications such as CISSP, CISM, GIAC (preferred)
• PwC Canada is committed to cultivating an inclusive, hybrid work environment. Exact expectations for your team can be discussed with your interviewer.
  
  

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html). 729527WD