Snack Bar Supervisor

Delta Bingo Inc.; Pickering; Hybrid; CAD 42,000 - 56,000; Full time

Job summary

Delta Bingo Inc. is seeking a Snack Bar Supervisor to oversee a team and ensure fast, friendly service. You will manage food and beverage service, handle payments, and maintain cleanliness to uphold health standards in a gaming facility.

The role requires strong customer service, multitasking, and the ability to work evenings and weekends in a fast-paced environment.

Qualifications

• Previous food service or cashier experience preferred.
• Food Handler Certification is an asset (or ability to obtain).
• Ability to obtain and maintain AGCO Gaming Assistant License.
• Strong communication and customer service skills.

Responsibilities

• Prepare, serve, and sell food and beverages at the snack bar.
• Operate cash registers, process payments accurately, and provide correct change.
• Maintain a clean, sanitary work area and comply with health standards.
• Support inventory management and replenishment of supplies.
• Collaborate with snack bar, lounge, and floor staff to ensure smooth service.
• Provide friendly, professional service and handle peak-hour demand.

Skills

Customer service

Cash handling

Food safety knowledge

Multitasking

Education

High school diploma or equivalent

Tools

POS system

Cash registers

Job description

The Snack Bar Supervisor is responsible for overseeing a team of Snack Bar workers. This role involves preparing, serving, and selling food and beverage items at the snack bar while providing excellent customer service. This role ensures a positive guest experience by maintaining cleanliness, adhering to health and safety standards, and supporting efficient food service operations.

Key Responsibilities

Food & Beverage Service

Prepare and serve snacks, beverages, and light meals according to company standards.

Operate cash registers, process payments accurately, and provide correct change.

Maintain knowledge of menu items and answer customer questions as needed.

Ensure timely service to guests, especially during peak periods.

Ensure the team:

Maintains a clean, organized, and sanitary work area at all times.

Follows proper food handling, storage, and sanitation procedures.

Stocks and replenishes snack bar supplies, ingredients, and beverages as required.

Assists with inventory management and monitors product levels.

Reports any equipment issues or supply shortages to the supervisor.

Customer Service & Teamwork

Provide friendly, courteous, and professional service to guests.

Work collaboratively with other snack bar, lounge, and floor staff to support smooth operations.

Support a positive and safe work environment.

Qualifications & Requirements

Previous food service or cashier experience preferred.

Food Handler Certification is an asset (or ability to obtain).

Ability to obtain and maintain an AGCO Gaming Assistant License.

Strong communication and customer service skills.

Ability to multitask and work in a fast-paced environment.

Flexibility to work evenings, weekends, and holidays.

Ability to stand for long periods and lift up to 25 lbs.

Working Conditions

Snack bar environment within a gaming facility.

Exposure to food preparation equipment, hot surfaces, and noise.

Fast-paced service with peak hours during evenings and weekends.