Snack Bar Supervisor

Delta Bingo and Gaming; Pickering; On-site; CAD 42,000 - 56,000; Full time

Job summary

Delta Bingo and Gaming in Pickering, Ontario is seeking a dedicated Snack Bar Supervisor to oversee a team of snack bar staff and ensure smooth service.

You will prepare, serve, and sell snacks and beverages, manage cash, maintain clean and safe work areas, and collaborate with lounge and floor staff to deliver a positive guest experience in a fast-paced gaming environment.

Qualifications

• Previous food service or cashier experience preferred.
• Food Handler Certification is an asset (or ability to obtain).
• Ability to obtain and maintain an AGCO Gaming Assistant License.
• Strong communication and customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Flexibility to work evenings, weekends, and holidays.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Prepare and serve snacks, beverages, and light meals according to company standards.
• Operate cash registers, process payments accurately, and provide correct change.
• Maintain knowledge of menu items and answer customer questions as needed.
• Ensure timely service to guests, especially during peak periods.
• Maintains a clean, organized, and sanitary work area at all times.
• Follows proper food handling, storage, and sanitation procedures.
• Stocks and replenishes snack bar supplies, ingredients, and beverages as required.
• Assists with inventory management and monitors product levels.
• Reports any equipment issues or supply shortages to the supervisor.
• Provide friendly, courteous, and professional service to guests.
• Work collaboratively with other snack bar, lounge, and floor staff to support smooth operations.
• Support a positive and safe work environment.

Skills

Customer service

Communication

Cashier experience

Multitasking

Flexibility

Teamwork

Job description

The Snack Bar Supervisor is responsible for overseeing a team of Snack Bar workers. This role involves preparing, serving, and selling food and beverage items at the snack bar while providing excellent customer service. This role ensures a positive guest experience by maintaining cleanliness, adhering to health and safety standards, and supporting efficient food service operations.

Key Responsibilities

Food & Beverage Service

Prepare and serve snacks, beverages, and light meals according to company standards.

Operate cash registers, process payments accurately, and provide correct change.

Maintain knowledge of menu items and answer customer questions as needed.

Ensure timely service to guests, especially during peak periods.

Ensure the team:

Maintains a clean, organized, and sanitary work area at all times.

Follows proper food handling, storage, and sanitation procedures.

Stocks and replenishes snack bar supplies, ingredients, and beverages as required.

Assists with inventory management and monitors product levels.

Reports any equipment issues or supply shortages to the supervisor.

Customer Service & Teamwork

Provide friendly, courteous, and professional service to guests.

Work collaboratively with other snack bar, lounge, and floor staff to support smooth operations.

Support a positive and safe work environment.

Qualifications & Requirements

Previous food service or cashier experience preferred.

Food Handler Certification is an asset (or ability to obtain).

Ability to obtain and maintain an AGCO Gaming Assistant License.

Strong communication and customer service skills.

Ability to multitask and work in a fast-paced environment.

Flexibility to work evenings, weekends, and holidays.

Ability to stand for long periods and lift up to 25 lbs.

Working Conditions

Snack bar environment within a gaming facility.

Exposure to food preparation equipment, hot surfaces, and noise.

Fast-paced service with peak hours during evenings and weekends.