SME - DynaTrace, Windows PowerShell

HCL Technologies Limited; Mississauga; On-site; CAD 90,000 - 130,000; Full time

Job summary

HCL Technologies Limited in Mississauga, Canada, seeks a Dynatrace Administrator to configure, govern, and enable observability across applications, infrastructure, and cloud services. You will integrate with AWS CloudWatch and ELK, monitor Lambda, SQS, SNS, API Gateway, ALB, NLB, S3 and DynamoDB, and build dashboards for MTTR, latency and SLA reporting.

This role emphasizes hands-on metrics (logs, traces, and DQL), API automation, and collaboration with CI/CD pipelines and Jira for deployment

Qualifications

• Role Overview: manage Dynatrace platform configuration, governance, and observability across apps, infra, and cloud.
• Integrate Dynatrace with AWS CloudWatch and ELK for log ingestion.
• Monitor AWS services including Lambda, SQS, SNS, API Gateway, ALB, NLB, S3 and DynamoDB.
• Design dashboards for MTTR, error rates, latency, and SLA/SLO/SLI reporting.
• Automate dashboard creation and Dynatrace API usage.

Responsibilities

• Role Overview: ensure end-to-end monitoring across applications, infrastructure and cloud services.
• Integrate Dynatrace with AWS CloudWatch and ELK for log ingestion.
• Design and develop dashboards for MTTR, error rates, latency, and SLA/SLO/SLI reporting.
• Automate dashboard creation and management using Dynatrace APIs.
• Collaborate with ServiceNow, CI/CD pipelines and Jira for deployment visibility.

Job description

Role Overview: The Dynatrace Administrator will be responsible for platform configuration, governance, observability enablement, and operational support to ensure end-to-end monitoring across applications, infrastructure, and cloud services. Key Requirements: Integrate Dynatrace with AWS CloudWatch and ELK for log ingestion. Monitor AWS services including Lambda, SQS, SNS, API Gateway, ALB, NLB, S3, and DynamoDB. Design and develop dashboards for MTTR, error rates, latency, and SLA/SLO/SLI reporting. Build executive dashboards aligned to customer impact and business KPIs. Strong hands-on experience with metrics, logs, traces, and DQL queries. Experience integrating Dynatrace with ServiceNow, CI/CD pipelines (deployment visibility), and Jira (change tracking). Automate dashboard creation and management using Dynatrace APIs.

Key Responsibilities

Role Overview: The Dynatrace Administrator will be responsible for platform configuration, governance, observability enablement, and operational support to ensure end-to-end monitoring across applications, infrastructure, and cloud services. Key Requirements: Integrate Dynatrace with AWS CloudWatch and ELK for log ingestion. Monitor AWS services including Lambda, SQS, SNS, API Gateway, ALB, NLB, S3, and DynamoDB. Design and develop dashboards for MTTR, error rates, latency, and SLA/SLO/SLI reporting. Build executive dashboards aligned to customer impact and business KPIs. Strong hands-on experience with metrics, logs, traces, and DQL queries. Experience integrating Dynatrace with ServiceNow, CI/CD pipelines (deployment visibility), and Jira (change tracking). Automate dashboard creation and management using Dynatrace APIs.

Skill Requirements

Role Overview: The Dynatrace Administrator will be responsible for platform configuration, governance, observability enablement, and operational support to ensure end-to-end monitoring across applications, infrastructure, and cloud services. Key Requirements: Integrate Dynatrace with AWS CloudWatch and ELK for log ingestion. Monitor AWS services including Lambda, SQS, SNS, API Gateway, ALB, NLB, S3, and DynamoDB. Design and develop dashboards for MTTR, error rates, latency, and SLA/SLO/SLI reporting. Build executive dashboards aligned to customer impact and business KPIs. Strong hands-on experience with metrics, logs, traces, and DQL queries. Experience integrating Dynatrace with ServiceNow, CI/CD pipelines (deployment visibility), and Jira (change tracking). Automate dashboard creation and management using Dynatrace APIs.

Other Requirements

Role Overview: The Dynatrace Administrator will be responsible for platform configuration, governance, observability enablement, and operational support to ensure end-to-end monitoring across applications, infrastructure, and cloud services. Key Requirements: Integrate Dynatrace with AWS CloudWatch and ELK for log ingestion. Monitor AWS services including Lambda, SQS, SNS, API Gateway, ALB, NLB, S3, and DynamoDB. Design and develop dashboards for MTTR, error rates, latency, and SLA/SLO/SLI reporting. Build executive dashboards aligned to customer impact and business KPIs. Strong hands-on experience with metrics, logs, traces, and DQL queries. Experience integrating Dynatrace with ServiceNow, CI/CD pipelines (deployment visibility), and Jira (change tracking). Automate dashboard creation and management using Dynatrace APIs.

At HCLTech, you'll supercharge your potential. You'll find your career. And you'll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026totaled $14.8billion.