SME Account Manager

National Bank of Canada; Quebec; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Health and wellness program

Flexible group insurance

Generous pension plan

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Involvement in community initiatives

Telemedicine service

Virtual sleep clinic

Job summary

National Bank of Canada is seeking an SME Account Manager in Quebec City within the Commercial Banking and Private Banking 1859 team to serve entrepreneurs and business owners with tailored financial solutions. You will build lasting relationships, analyze financial statements, and collaborate with a broad network of specialists to support clients’ growth while ensuring risk and compliance.

This role offers hands-on mentorship and a path to leadership in a people-first environment.

Qualifications

• University Certificate and 7 years of experience
• Bachelor's Degree and 5 years of experience
• Master's Degree and 3 years of experience
• Proven business development experience
• Strong knowledge of financial statement analysis
• Established professional network within the local small and medium-sized business community is considered an asset
• Strong negotiation and relationship‑building skills

Responsibilities

• Grow and manage a portfolio of small business clients by building trusted, long-term relationships.
• Partner with clients to understand their objectives and provide tailored financial solutions that support their growth and ambitions.
• Conduct financial analysis and structure financing solutions that meet the unique needs of businesses.
• Identify new business opportunities and collaborate with internal specialists to deliver a comprehensive and integrated client experience.
• Ensure sound risk management practices while maintaining the highest standards of service, compliance, and operational excellence.

Skills

Accountability

Client-focused

Communication

Emotional Intelligence

Learning Agility

Listening

Teamwork

Education

University Certificate and 7 years of experience

Bachelor's Degree and 5 years of experience

Master's Degree and 3 years of experience

Job description

A career as an SME Account Manager within the Commercial Banking and Private Banking 1859 team means acting as a trusted advisor to entrepreneurs and business owners. Leveraging your expertise and a strong network of specialists, you help clients make informed financial decisions and contribute directly to the growth and success of their businesses.

Through your consultative approach and business development mindset, you build lasting relationships and support companies in achieving their goals.

Your Role

• Grow and manage a portfolio of small business clients by building trusted, long-term relationships.


• Partner with clients to understand their objectives and provide tailored financial solutions that support their growth and ambitions.


• Conduct financial analysis and structure financing solutions that meet the unique needs of businesses.


• Identify new business opportunities and collaborate with internal specialists to deliver a comprehensive and integrated client experience.


• Ensure sound risk management practices while maintaining the highest standards of service, compliance, and operational excellence.

As part of the Commercial Banking and Private Banking 1859 sector, you will join a team of dedicated professionals committed to helping businesses succeed. You will also benefit from the support of a broad network of specialists who work closely together to provide clients with the most appropriate solutions for their needs. Reporting to the Regional Vice-President, this position is based in Quebec City. We are committed to helping our employees grow through hands‑on learning, mentorship, and collaboration with colleagues who bring diverse experiences and expertise. This environment will allow you to deepen your knowledge, expand your network, and advance your career.

Requirements

• University Certificate and 7 years of experience; or


• Bachelor's Degree and 5 years of experience; or


• Master's Degree and 3 years of experience.


• Proven business development experience.


• Strong knowledge of financial statement analysis.


• Established professional network within the local small and medium-sized business community is considered an asset.


• Strong negotiation and relationship‑building skills.

Languages: French

Required skills: Accountability, Client-focused, Communication, Emotional Intelligence, Learning Agility, Listening, Teamwork

Your benefits

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options


• Flexible group insurance


• Generous pension plan


• Employee Share Ownership Plan


• Employee and family assistance program


• Preferential banking services


• Involvement in community initiatives


• Telemedicine service


• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting‑edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people‑first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier‑free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!