Account Manager

Groupe DCM; Quebec; On-site; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Health and wellness program

Employee Share Ownership Plan

Employee and family assistance program

Preferential banking services

Community initiatives

Virtual sleep clinic

Job summary

Groupe DCM in Quebec City seeks an SME Account Manager within the Commercial Banking and Private Banking 1859 team to act as a trusted advisor to entrepreneurs and business owners. You will grow a portfolio of small business clients, understanding their objectives to deliver tailored financial solutions and informed financing structures.

You will collaborate with internal specialists to provide an integrated client experience, ensure sound risk management, and uphold top service standards while

Qualifications

• University Certificate with 7+ years of experience, or Bachelor's with 5+ years, or Master's with 3+ years.
• Strong knowledge of financial statement analysis.
• Established professional network within the local small and medium-sized business community is an asset.
• Strong negotiation and relationship-building skills.

Responsibilities

• Grow and manage a portfolio of small business clients by building trusted, long-term relationships.
• Partner with clients to understand objectives and provide tailored financial solutions that support their growth.
• Conduct financial analysis and structure financing solutions to meet business needs.
• Identify new business opportunities and collaborate with internal specialists to deliver an integrated client experience.
• Ensure sound risk management while maintaining high standards of service and compliance.

Skills

Communication

Negotiation

Relationship building

Financial analysis

Networking

Education

University certificate

Bachelor's degree

Master's degree

Job description

Area(s) of interest: Advisory services, Commercial banking

A career as an SME Account Manager within the Commercial Banking and Private Banking 1859 team means acting as a trusted advisor to entrepreneurs and business owners. Leveraging your expertise and a strong network of specialists, you help clients make informed financial decisions and contribute directly to the growth and success of their businesses.

Through your consultative approach and business development mindset, you build lasting relationships and support companies in achieving their goals.

Your Role

• Grow and manage a portfolio of small business clients by building trusted, long-term relationships.
• Partner with clients to understand their objectives and provide tailored financial solutions that support their growth and ambitions.
• Conduct financial analysis and structure financing solutions that meet the unique needs of businesses.
• Identify new business opportunities and collaborate with internal specialists to deliver a comprehensive and integrated client experience.
• Ensure sound risk management practices while maintaining the highest standards of service, compliance, and operational excellence.

Your team

As part of the Commercial Banking and Private Banking 1859 sector, you will join a team of dedicated professionals committed to helping businesses succeed. You will also benefit from the support of a broad network of specialists who work closely together to provide clients with the most appropriate solutions for their needs.

Reporting to the Regional Vice-President, this position is based in Quebec City.

We are committed to helping our employees grow through hands‑on learning, mentorship, and collaboration with colleagues who bring diverse experiences and expertise. This environment will allow you to deepen your knowledge, expand your network, and advance your career.

Requirements

• University Certificate and 7 years of experience; or
• Bachelor's Degree and 5 years of experience; or
• Master's Degree and 3 years of experience.
• Strong knowledge of financial statement analysis.
• Established professional network within the local small and medium-sized business community is considered an asset.
• Strong negotiation and relationship-building skills.

Languages:

French

Skills

Communication Emotional Intelligence Teamwork Accountability Client-focused Learning Agility Listening

In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

• Health and wellness program, including many options
• Employee Share Ownership Plan
• Employee and family assistance program
• Preferential banking services
• Involvement in community initiatives
• Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting‑edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people‑first environment

We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier‑free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?