Sleep Solutions Sales Associate - Customer-Obsessed, Equity

GoodMorning; Edmonton; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Health, Dental, & Optical benefits

RRSP matching 125%

Profit share

Equity package

Employee discounts

Transportation benefit (public transit

Parking

Job summary

GoodMorning.com is seeking a customer-focused sales associate in Canada to deliver a world-class, pressure-free shopping experience across in-store, online, and digital touchpoints. You will understand customer sleep needs, recommend suitable solutions, and drive sales while upholding the brand promise.

You will acquire product knowledge, maintain records, and support colleagues to meet KPIs. We offer competitive compensation, benefits, and employee discounts, with hours that include weekends in

Qualifications

• 3 Year of sales and/or customer service experience; a proven ability to listen to a customer’s needs, wants and desires, then provide a solution to meet their needs (closes the sales)
• Understands what it means to sell the whole project
• Able to correspond in multiple tones to cater for different audiences in various situations
• Able to work both independently and as part of a team
• Strong multitasking skills, highly organized, follow-up skills
• Hours of operation reflect local time and may vary by location

Responsibilities

• Be the frontline for our customers. Providing our customers with a solution to meet their sleeping needs
• Offer value-added solutions, promote customer loyalty and provide exceptional customer service
• Acquire and maintain an industry-leading level of knowledge on our products and services
• Maintain awareness of competitor products and key comparative details
• Understand our systems and update customer records and internal documents daily
• Resolve product or service problems and follow up to ensure resolution
• Identify issues that need to be escalated to higher levels of support
• Meet or exceed target KPIs as laid out for individuals and team
• Other duties as reasonably assigned

Skills

Customer service

Sales experience

Listening to customers

Omnichannel sales

Multitasking

Organized

Professional attitude

Job description

GoodMorning.com is seeking a customer-focused sales associate in Canada to deliver a world-class, pressure-free shopping experience across in-store, online, and digital touchpoints. You will understand customer sleep needs, recommend suitable solutions, and drive sales while upholding the brand promise.

You will acquire product knowledge, maintain records, and support colleagues to meet KPIs. We offer competitive compensation, benefits, and employee discounts, with hours that include weekends in