Skin Care Coach - Retail Associate | Kensington

skoah; Calgary; On-site; CAD 32,000 - 42,000; Full time

Job summary

skoah is looking for Skin Care Coaches to greet guests and guide them through personalized skin care training at our Kensington location in Calgary. No skin care experience is required thanks to our robust training program.

You will connect with regular guests and newcomers, become their first friendly impression, and collaborate with managers and trainers to set personal goals while growing your career in a supportive team.

Qualifications

• 1–2 years in a customer service oriented role.
• Energetic individuals with retail experience and a passion for skin care.
• Innovative trouble-shooters who think on their feet and provide customer-oriented solutions.
• Frontline motivators who coach their crew to meet goals and exceed expectations.
• Strong communicators who fill our books with facials and implement marketing and promotion efforts.
• Team players who love to make others feel amazing and create a fun atmosphere.

Responsibilities

• Coach guests into a personalized skin care training program and support estheticians throughout the day.
• Build relationships with regular guests and first-time visitors at skoah Kensington in Calgary.
• Set personal goals with managers and trainers and take on growth opportunities across the company.

Skills

Customer service

Retail experience

People skills

Communication

Team player

Problem solving

Job description

We are looking for Skin Care Coaches (skoah speak for Retail Associates). Skin Care Coaches do NOT need skin care experience because we have one of the best training programs around. Skin Care Coaches coach our guests into a personalized skin care training program and support our Skin Care Trainers (estheticians) throughout the day.

Each day you'll get to connect with our regular guests who know us well and whom we love to get to know better at each visit. You'll also start to build your own relationships with our brand new guests on their first visit. You're the guest's first impression, so use your sense of humour, natural people curiosity and empathy to make them feel like they walked into their new friend's apartment. You'll also get to set your own personal goals at skoah with your managers and trainers. Lastly, you'll get the chance to take responsibility and learn other areas of the company if you so wish. We are looking for amazing people to join us on our journey and grow their career at our Kensington location!

skoah is looking for:

• 1-2 years in a customer service oriented role
• Energetic individuals with retail experience and a passion for skin care
• Innovative trouble-shooters who think on their feet and provide kustomer-oriented solutions
• Frontline motivators who continuously coach their krew to meet goals and exceed expectations
• Strong communicators who fill our books with facials and precisely implement marketing and promotion efforts
• Team players who love to make others feel amazing and strive to create a fun atmosphere with a supportive group of fellow krew members

If this sounds like the role you've been looking for with a company that offer a great environment and lots of growth, then . Only successful candidates will be contacted for interviews. Don't forget to share with us what you love about skoah and what skoah will love about you.