Retail Associate | Yaletown

Skoah Inc; Vancouver; On-site; CAD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Job summary

skoah Inc is seeking Skin Care Coaches (Retail Associates) for our Yaletown location. Coaches guide guests through a personalized skin care training program and support estheticians throughout the day, becoming the guest's friendly first impression.

No prior skin care experience is required thanks to our comprehensive training program; you’ll build relationships with both regular and new guests, while setting personal goals with managers and trainers.

Qualifications

• 1-2 years in a customer service oriented role.
• Energetic individuals with retail experience and a passion for skin care.
• Strong communicators who fill our books with facials and implement marketing and promotion efforts.
• Frontline motivators who coach their krew to meet goals.

Responsibilities

• Coach guests into a personalized skin care training program.
• Support Skin Care Trainers throughout the day.
• Build relationships with guests from their first visit and during regular visits.

Skills

Customer service

Retail experience

Communication

Team player

Energetic

Job description

The Company:

Personal training for your skin is \"what skoah does\". We are a personal skin care company that creates customized, effective and easy to understand skin care programs. skoah.® is not just a spa or a store, it's the best of both.

We are looking for passionate and energetic Retail Associates (Skin Care Coaches) to join our growing team! skoah is expanding fast and can offer career advancement opportunities for individuals who are eager to learn and challenge themselves daily to exceed expectations.The skoah krew is the heart and soul of our organization, well-trained in the skoah standard of customer service and product knowledge. Goal oriented, professional and ecstatic to educate our customers, krew members receive competitive compensation, and a variety of perks.

Growing rapidly as an organization, skoah offers many career advancement opportunities for individuals who challenge themselves daily to exceed expectations and are eager to learn.

The Position:

We are looking for Skin Care Coaches (skoah speak for Retail Associates).

Skin Care Coaches do NOT need skin care experience because we have one of the best training programs around. Skin Care Coaches coach our guests into a personalized skin care training program and support our Skin Care Trainers (estheticians) throughout the day. Each day you'll get to connect with our regular guests who know us well and whom we love to get to know better at each visit. You'll also start to build your own relationships with our brand new guests on their first visit. You're the guest's first impression, so use your sense of humour, natural people curiosity and empathy to make them feel like they walked into their new friend's apartment. You'll also get to set your own personal goals at skoah with your managers and trainers. Lastly, you'll get the chance to take responsibility and learn other areas of the company if you so wish. We are looking for amazing people to join us on our journey and grow their career at our Yaletown location!

skoah is looking for:

• Full time availability with both weekend days available or part time availability with at least one weekend day available.


• 1-2 years in a customer service oriented role


• Energetic individuals with retail experience and a passion for skin care


• Innovative trouble-shooters who think on their feet and provide kustomer-oriented solutions


• Frontline motivators who continuously coach their krew to meet goals and exceed expectations


• Strong communicators who fill our books with facials and precisely implement marketing and promotion efforts


• Team players who love to make others feel amazing and strive to create a fun atmosphere with a supportive group of fellow krew members