Ski Patrol - Supervisor & Assistant Supervisor

Skimarmot; Alberta; On-site; CAD 50,000 - 70,000; Full time

Job summary

Skimarmot recherche un superviseur de patrouille de ski pour diriger l'équipe de sécurité des opérations. Ce rôle implique la gestion des opérations de sécurité, la formation du personnel, et la gestion des urgences dans un environnement extérieur. Les candidats doivent démontrer une expertise en ski et avoir des certifications en premiers secours. Une capacité à travailler dans des conditions météorologiques difficiles est essentielle.

Benefits

Annual equipment allowance

Safety and first aid training support

Qualifications

• Expérience exigée en tant que patrouilleur de ski (min. trois saisons).
• Compétences avérées en ski dans des conditions difficiles.
• Certifications en premiers secours requises.

Responsibilities

• Supervision quotidienne des opérations de sécurité sur les pentes.
• Gestion des situations d'urgence et des conflits du personnel.
• Formation et évaluation des employés sur les compétences de ski.

Skills

Skiing in all terrain

First Aid

Team Leadership

Conflict Resolution

Education

Advanced First Aid Course

Canadian Avalanche Association Training

Alberta Class 5 Driver’s License

Tools

Snowmobiles

Job description

Marmot Basin, Jasper, Alberta, Canada

Job Description

Posted Thursday, June 26, 2025 at 8:00 AM

Reports to: Director of Public Safety

Position Overview:

The Ski Patrol Supervisor (SPS) works as part of the Safety Operations supervisory team and the Safety Operations team. They responsible for overseeing the daily operations of the on-slope risk management program and ski patrol staff.

The incumbent should expect to be working outside in any, all and sometimes adverse weather conditions.

This position has a compressed schedule/two-week rotating cycle: they work a Ten and a half (10.5) hours per day (operating season) and eight (8) or ten (10) hours per day (non-operating season) depending on operational requirements. Alberta Employment Standards regarding probationary periods apply.

Job Duties/Responsibilities:

• Overseeing the daily operations of the on-slope risk management program.
• Lead or assist in emergency situations including but not limited to: avalanches, first aid, Multiple Casualty Injuries (MCI), rope rescues, lift evacuations, fire, spills, fatalities, animal attacks, explosions, etc., and create teaching and training resources for the above topics
• Assist the DPS in managing staff, staff conflict, schedules, payroll, track staff training & certificates, staff performance management
• Oversee ski skills evaluations for all new department employees to ensure they meet position requirements
• Insure staff adherence to policies, procedures and guidelines
• Oversee accident investigations and insure their accuracy and completeness
• Assist the DPS in managing and maintaining the safety operations budget
• Assist with ordering of departmental supplies (purchasing, receiving).
• Liaise with Canadian Ski Patrol leaders and personal
• Organize, and prioritizing staff training
• Assist the Director of Public Safety in maintaining and presenting the Safety Operations Training Manual, Safety Operations procures/protocols, work hazard assessment and other documents as directed.
• Instruction of staff regarding on-slope risk management topics including: Hazard identification and marking, Radio communication, Toboggan handling, and other topics as directed
• Create teaching resources as well as provide instruction in the risk management of, and response to: Avalanches, First Aid, MCI, Rope Rescue, Chair lift evac, fire, spills, missing people, fatalities, animal attacks, explosions and other topics as directed
• Provide on-hill rescue, first aid and triage: attend, treat and transport patient with or without assistance
• On-slope risk management: identify and mitigate hazards on hill (run checks, hazard marking)
• Act as a Team Member during avalanche control missions, including working as an assistant blaster or blaster
• Act as the Operations Section Chief (OPS) during lift evacuations.
• Act as Incident command (IC) during avalanche rescue and missing person response
• Enforce the “Alpine responsibility code”, slow riding zones, area closures
• Identify and address safety concerns pertaining to staff and guests. Ensure supervisor(s) are made aware of residual risks of concern
• Operate snow mobiles
• Work in a safe and efficient manner as a member of the Safety Operations team
• Respect and adhere to the company’s policies and procedures as set in the “Corporate Policies”, “Employee Handbook” and “Safety Operations Training Manuals”
• Understand and adhere to Ski Marmot Basin’s “Harassment Policy” and the company’s “Privacy Policy”.
• Report all damage or problems with company vehicles to the Vehicle Maintenance Supervisor
• Other duties as assigned by the Director of Public Safety

Qualifications:

• Exceeds all performance requirements of a grade 3 ski patroller
• Three seasons work in Safety Operations at Marmot Basin.
• Demonstrated strong skiing ability in all mountain and snow conditions in “Advanced/Most difficult” and “Expert/Extreme” terrain
• Physically fit and able to ski with heavy loads (25+ kg). Has proven physical ability to perform all ski patroller tasks
• 80 hour advanced First Aid course or higher & Advanced first aid protocol training & Current C PR certification.
• Primary care paramedic or advanced care paramedic (preferred) with Alberta College of Paramedics accreditation
• Training Facilitator or First aid Instructor.
• Canadian Avalanche Association (CAA) Industry training Program (ITP) level 1
• CAA ITP level 2 (preferred)
• CAA ITP Avalanche Search and Rescue course (AvSar)
• CAA ITP Basic Weather Course (preferred)
• Selkirk College Ski Hill Risk Management course (preferred)
• Incident Command System (ICS) 200
• Act as a control route leader as defined by the avalanche safety plan (preferred)
• Strong communication, team leadership, employee relations and conflict resolution skills. Experience in managing, organizing and communicating with staff
• Advanced snowmobile operator
• Have a Natural Resources Canada Explosive Regulatory Division letter of approval or other approved documentation on file to handle high powered explosives
• Clear Criminal Record and Vulnerable Person Record Check on file with Human Resources (resubmitted annually)
• Completion of basic fall arrest training
• Alberta Class 5 Driver’s license or equivalent.

Performance Requirements:

• Successfully complete the Marmot Basin First Aid refresher , c ompleted the advanced first aid skill training and is able to lead teams in the advanced first aid protocols.
• Attended Marmot Basin’s annual explosives refresher
• Know and can teach all sweeps (including Eagles Ridge East)
• Daily set and advise patrol staff about on hill risk management issues and objectives
• Teach and ensure staff understand all applicable sections of Marmot Basin’s Safety Operations manual, policies, Standard Operating Procedures (SOP’s) and First Aid algorithms
• Lead the Accident investigation (AI) team. Ensure accuracy and completeness of AI’s. Turn completed AI’s over to mountain operations.
• Train staff in the need for and how to complete AI’s
• Demonstrate a high level of practical first aid experience; able to apply this experience to many situations and perform and lead patient treatment and extrication in all Marmot Basin terrain & teach these skills to others
• Communicate the need to move staff and equipment around the mountain to provided affective area coverage and incident response
• Insure readiness of first aid and other emergency response equipment
• Teach and assess staff skill with rescue toboggan (10-23) and Akia
• Teach and assess staff ability as a basic and intermediate snowmobile operator
• Heightened level of understanding of the Avalanche rescue plan and companion rescue. Act as IC on Avalanche rescue scenario and or real life situation
• Train staff in lift evacuation
• Act as the ops chief during lift evacuation training scenarios real life situations
• Deescalate tense situations, remove ski passes, escort guest from the premises. Assist or lead staff in the same
• Schedule patrol staff and insure adequate staffing to meet operational objectives
• Review and complete departmental time sheets
• Liaise between staff and payroll over any concerns
• Insure completeness of employee files
• Complete early season, end of probation, mid-season and end of season staff evaluation and reviews. Record the same in digital and hard copy format.
• Perform other staff performance management duties and disciplinary actions. Track and record the same
• Start and pass on to HR all WCB paperwork
• Accurately complete PO’s for ordering and complete them when receiving supplies
• Work with other departments in a courteous and cooperative manner.
• Read and signed off on Marmot Basin’s Employee Handbook
• Read and signed off on the Safety Operations Work Hazard Assessment
• Complete all regular currency training and Maintain training checklist(s).

Core Competencies:

• Professional deportment with excellent customer service skills: experience dealing with all on-hill patrons
• Demonstrated temperament and disposition for highly stressful situations, i.e. administering first aid, triage situations, with guests, and explosives
• Able to ski in all types of mountain terrain in varying conditions.

Attributes:

• Strong team member able to take direction
• Motivated and observant; able to perceive needed tasks and complete them without direction
• Self-aware; able to identify strengths and gaps in own abilities and training
• Able to use taught skills and previous experience to problem solve
• Trustworthy and capable of working unsupervised
• Recreational mountain pursuits, such as rock climbing, and ski touring, are considered assets.

Employees in this position are responsible for providing the following tools: Skis, touring bindings, skins, a head lamp, simple sit harness, triple action locking carabiner, three antenna digital transceiver, avalanche probe, avalanche shovel, black ski pants as well as other sundry items. An annual equipment allowance is provided.

For your safety and that of your patients, it is very strongly recommended that safety operations staff preforming patient care have up to date inoculations against; Polio, Hepatitis A/B, Mumps/Rubella, Diphtheria tetanus, Varicella, Measles, Influenza (yearly), & COVID 19.

All employees in this position are required to:

• Have completed the Marmot Basin and safety operations ski skill assessment and have a copy on file
• Have completed a boot binding test, for all work skis, performed by Marmot Basin rental repair and have it on file.
• Have a venerable sector check completed and on file. To be completed yearly
• Have a drivers abstract on file with Marmot Basin HR