Skate Host - Meadow Park Sports Centre

Resort-Municipality-of-Whistle; Whistler; On-site; CAD 25,514 - 36,339; Part time

Benefits offered by this job

12% in lieu of benefits

Job summary

The Resort Municipality of Whistler (RMOW) invites applications for a casual Skate Host at Meadow Park Sports Centre. The role blends skate shop duties with skate patrol, focusing on guest service, safety, and equipment rentals during public skating sessions.

Ideal candidates show strong ice-skating ability and prior guest service experience; arena or recreation setting experience and skate sharpening are assets. A current Emergency First Aid certification is required.

Qualifications

• Strong ice-skating ability.
• Previous guest service experience preferred.
• Experience in an arena or recreation setting is an asset.
• Sharpening skates is considered a strong asset.
• Must hold Emergency First Aid certification (Standard First Aid preferred).

Responsibilities

• perform skate shop and skate patrol duties during busy public skating sessions.
• Provide exceptional guest service and enforce rink rules for safety.
• Distribute skate rentals and helmets to guests.
• Maintain the skate shop and arena lobby in good order.

Skills

Guest service

Ice skating

Communication

Multitasking

Job description

Situated within the shared, unceded territory of the L̓ilwat7úl (L̓ílwat People) and S̓ḵwx̱wú7mesh (Squamish People), the Resort Municipality of Whistler (RMOW) is a vibrant destination resort community, local government organization, and leader in providing municipal programs, services, progressive planning, and infrastructure. The RMOW is a high-performance municipal organization and significant tourism economy serving a community of 15,000 permanent residents and over three million annual visitors. Whistler’s vision is to be a place where our community thrives, nature is protected, and guests are inspired.

The Recreation department of the Community Engagement and Cultural Services division has an opportunity for interested individuals to apply for the casual position of Skate Host at Meadow Park Sports Centre (MPSC). Reporting to the Guest Services Coordinator, this position offers a variable schedule during MPSC’s operational hours of 6 a.m. to 9 p.m., including weekends. Standard shifts are 11:45 a.m. to 2:15 p.m., 11:45 a.m. to 3:15 p.m. and 6:15 to 8:15 p.m. but can vary due to operational needs and over holidays. Ideal candidates would commit to at least 2 shifts per week with an option to work more when needed.

The Skate Host role is a combination of skate shop and skate patrol duties during busy public skating sessions at MPSC. The Skate Host is responsible for providing exceptional guest service while controlling the use of the ice area, providing basic first aid as needed, enforcing rules and regulations to ensure public safety, and providing skate rentals and helmets to guests. Skate Hosts are also responsible for the general upkeep and organization of the skate shop and arena lobby.

Qualified candidates will need to demonstrate strong ice-skating ability. Preference will be given to applicants with previous guest service experience. Experience working in an arena or a recreation setting and sharpening skates are considered strong assets.

The successful candidate is customer service focused with a professional, approachable, and helpful demeanor; demonstrates excellent communication skills; possesses the ability to multitask in a fast-paced working environment; demonstrates commitment to promoting a diverse and inclusive workplace within their team; and works to create and maintain effective working relationships with others, while contributing to a positive team environment. The starting wage for this position is $22.45 an hour. In addition to the hourly wage, casual employees at the RMOW receive 12% of their regular earnings in lieu of employee benefits.

As a requirement of the position, the successful applicant must hold, at minimum, a current Emergency First Aid certification (Standard First Aid preferred).

Posting No. 059-26

We thank all applicants for their interest however, only those candidates selected for further consideration will be contacted.

The Resort Municipality of Whistler is committed to being an equal opportunity employer who embraces and respects diversity.