Site Reliability Engineer III

ACV Auctions; Toronto; On-site; CAD 100,000 - 126,000; Full time

Job summary

ACV Auctions is seeking a Site Reliability Engineer to enhance the operational efficiency of our innovative data products. This role involves teamwork to solve complex software problems and implement best practices, using your programming experience to contribute to our transformative technology in the automotive industry. Join us in our mission to create a collaborative and growth-oriented environment.

Benefits

Company Sponsored Healthcare, Dental, Vision

Generous Parental Leave Top-Up Pay

Employee Stock Purchase Program

Retirement planning (RRSP)

Qualifications

• Minimum 4 years experience in programming with Python, Java, C#, or GO.
• Experience with infrastructure deployments and CI/CD tools.
• Deep understanding of data structures and deployment tools.

Responsibilities

• Operate and maintain client infrastructure for optimal efficiency.
• Conduct root cause analysis for incidents and outages.
• Collaborate with teams for continuous improvement initiatives.

Skills

Problem-solving

Self-sufficient debugging

Experience with Python

Experience with Java

Experience with C#

Experience with GO

Experience with IaC tools (Terraform)

Education

BS degree in Computer Science or related discipline

Tools

AWS

Google Cloud Platform

Kubernetes

Jenkins

Job description

If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere.

Who we are:

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. ACV’s network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.

At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and to support this we offer:

• Company Sponsored (paid) Healthcare, Dental, Vision, Life/AD&D, Short-Term and Long-Term Disability.
• Comprehensive additional optional benefits such Critical Illness and Supplemental Life/AD&D.
• All insurance benefits go into effect on your date of hire.
• Generous Parental Leave Top-Up Pay and Vacation Programs.
• Employee Stock Purchase Program with additional opportunities to earn stock in the company.
• Retirement planning through the Company’s RRSP.

Who we are looking for:

You will work alongside quality, infrastructure, and the analytics teams to build and ship new features related to our data products. We value practical software experience in addition to computer science fundamentals and training. The technologies you are familiar with are less important to us than your ability to solve complex software problems and apply software engineering best practices. As a Site Reliability Engineer at ACV Auctions you will develop, write, and modify code. You will work alongside software and production engineers to build and ship new features that optimize operational efficiency and drive growth.

What you will do:

• Operate, maintain, and administer solutions that contribute to the operational efficiency, availability and visibility of customer infrastructure.
• Planning maintenance activity, design documentation and standard procedures
• Provide Root Cause Analysis reports for outages/incidents (ITIL - Problem Management)
• Observe and provide feedback on the current state of the client’s infrastructure, and identify opportunities to improve resiliency, reduce the occurrence of incidents and automate repetitive administrative and operational tasks.
• Contribute to, improve and maintain team documentation about client systems and infrastructure, procedures, policies and schedules.
• Gather and document information about client environments through audit activities and analyze the information to identify opportunities for improvement and application of best practices.
• Work collaboratively with team mates to contribute to the continuous improvement of our working culture.
• Act as a technology leader for clients, as well as drive client discussions on technology road maps.
• Participate in an on-call rotation in an escalation capacity.
• Perform additional duties as assigned.

What you will need:

• BS degree in Computer Science OR a related technical discipline OR equivalent practical experience.
• Minimum 4 years of experience with programming in at least two of the following: Python, Java, C#, or GO
• Minimum 4 years of experience working with continuous integration and build tools such as Jenkins, building deployment pipelines, etc
• Experience building/managing infrastructure deployments on Amazon Web Services and/or Google Cloud Platform.
• Deep knowledge in day-day tools and how they work including deployments, k8s, monitoring systems, and testing tools.
• Highly proficient in version control systems including trunk based development, multiple release planning, cherry picking, and rebase.
• Self-sufficient debugger who can identify and solve complex problems in code
• Deep understanding of major data structures (arrays, dictionaries, strings).
• Strong problem-solving skills, including the ability to independently diagnose and resolve issues. This involves approaching challenges with confidence and resourcefulness, and using your expertise to explore solutions thoroughly
• Familiarity with IaC tools such as Terraform and deployment tools such as Helm
• Experience building, maintaining, and scaling Kubernetes clusters for production workloads.

Compensation : $100,000.00 CAD - $126,000.00 CAD annually. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law. #LI-AM1

No immigration or work visa sponsorship will be provided for this position.

##LI-AM1

#LI-RG1

No immigration or work visa sponsorship will be provided for this position.

Our Values

Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling

At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know. For information on our collectionand use of your personal information, please see ourPrivacy Notice.