Site Reliability Engineer II

Ping Identity; Vancouver; On-site; CAD 87,000 - 105,000; Full time

Benefits offered by this job

Competitive benefits

Generous PTO & Holiday Schedule

Learning & development support

Commuter Offset (Specific locations)

Job summary

Ping Identity is seeking a capable DevOps/Platform Engineer to manage cloud infrastructure and automate operations. You will work across AWS today with Terraform, and expand into GCP. The role emphasizes reliability, automation, and scalable services in a security-conscious environment.

We value strong Linux administration, IaC expertise, and scripting for operational tooling. The position includes an on-call rotation and opportunities to influence production systems at scale.

Qualifications

• 3+ years of Linux/UNIX systems administration experience.
• 3+ years of Google Cloud Platform (GCP) experience including IAM, VPC, GKE, monitoring/logging.
• Experience provisioning public cloud resources with Terraform or similar IaC.
• Server configuration experience with Ansible, Puppet, Chef or Salt.
• Git experience with code reviews of production code.
• Experience building services or internal tools with scripting for automation (Python/Go/Bash).

Responsibilities

• Manage multiple cloud accounts (AWS today) and use Terraform for IaC and move toward GCP.
• Debug system issues, improve health, performance, and reliability across infrastructure.
• Identify and reduce toil by automating failure-prone processes.
• Design and maintain production-quality software with tests, docs, and reviews.
• Participate in on-call rotation (12-hour shifts every ~5 weeks).
• Contribute to deployment tooling, capacity planning, and observability pipelines.

Skills

Linux/UNIX

GCP

Terraform

Ansible

Git

Scripting

Distributed systems

Docker

Kubernetes

Troubleshooting

Python/Go/Bash

Infrastructure automation

Tools

Terraform

Ansible

Puppet

Chef

Salt

Git

Jenkins

Artifactory

Terraform Cloud

Job description

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

You will:

• Manage multiple cloud accounts—primarily AWS today—using tools like AWS Control Tower and Terraform, with a growing focus on GCP as we build out that practice
• Debug system issues, identify bottlenecks, and improve system health—utilization, performance, and reliability—across our infrastructure
• Understand how systems fail and work with the team to reduce that risk, identifying toil and automating it away
• Identify optimal cloud solutions and maintain infrastructure per industry standards
• Participate in an on-call rotation as part of a follow-the-sun model (12-hour shifts approximately every 5 weeks)
• Design, build, and maintain production-quality software—with tests, documentation, and code review—that automates reliability engineering work:
• Deployment tooling
• Capacity planning
• Observability pipelines

You have:

• 3+ years Linux/UNIX systems administration experience
• 3+ years Google Cloud Platform (GCP) experience — IAM, VPC, GKE, Cloud Monitoring/Logging, or equivalent
• Experience provisioning public cloud resources using Infrastructure-as-Code frameworks such as Terraform
• Server configuration experience with Ansible / Puppet / Chef / Salt
• Git team environment experience, including code reviews of production code
• Experience designing and building services or internal tools, with solid grounding in data structures, algorithms, and distributed systems fundamentals — including scripting/automation work (Python, Go, or Bash) for operational tooling
• Experience troubleshooting full-stack applications (client/load balancer/frontend/backend/DB) and using the right tools to dig into issues at each layer

You'll Have An Advantage If You Have Experience With:

• AWS, including Control Tower and Terraform. You'll ramp up on our primary cloud environment with support from the team.
• Professional experience building with AI coding assistants or agentic tooling (e.g., Claude Code, Gemini, LLM-based automation), not just casual chatbot use.
• Experience building automation or agent-based workflows for operational use cases — alert correlation, incident summarization, fault-injection/test scenario generation.
• Familiarity with Model Context Protocol (MCP) or similar tool-integration patterns for AI agents
• Docker and Kubernetes
• DevOps automation platforms like Jenkins and Artifactory

Compensation Range: CAD 87,000 – 105,000

In accordance with Pay Transparency Act the approximate compensation range for this role in Canada is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.

Life at Ping:

We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.

Here are just a few of the things that make Ping special:

• A company culture that empowers you to do your best work.
• Employee Resource Groups that create a sense of belonging for everyone.
• Regular company and team bonding events.
• Competitive benefits and perks.
• Global volunteering and community initiatives
• Generous PTO & Holiday Schedule
• Progressive Healthcare Options
• Retirement Programs
• Opportunity for Education Reimbursement
• Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.