Site Reliability Engineer

Electronic Arts (EA); Vancouver; On-site; CAD 105,000 - 143,000; Full time

Benefits offered by this job

3 weeks vacation

10 sick days per year

Top-up to EI/QPIP

Extended health/dental/vision

Life insurance

Retirement plan

Bonuses and incentive programs

Job summary

Electronic Arts seeks a Site Reliability Engineer reporting to the Director of Engineering. You will architect and automate cloud infrastructure on AWS, containerize apps with Docker, and extend Kubernetes.

Build automated CI/CD with GitLab CI, monitor the stack with Grafana/Prometheus/ELK, and lead incident response and root-cause analysis for live services. The role requires 5+ years in web/backend development, strong AWS/Docker/Kubernetes experience, and proficiency in CI/CD, observability,

Qualifications

• Minimum 5 years of professional experience in web or backend software development, with live production support.
• Proficiency in at least one backend language: Golang, Python, or Ruby.
• Hands-on with AWS, Docker, Kubernetes and Infrastructure as Code (Terraform/CloudFormation/Helm).
• 3+ years of GitLab CI, Git, and observability suites (Grafana, Prometheus, ELK, PagerDuty).
• Experience with data warehouses (Snowflake/Redshift/Spark) and edge delivery/CDN (Akamai/CloudFront).

Responsibilities

• Architect, automate, and maintain cloud infrastructure on AWS using IaC.
• Containerize applications with Docker; extend Kubernetes with custom tooling/controllers.
• Develop automated CI/CD pipelines with GitLab CI for high-frequency deployment of backend services.
• Implement monitoring, logging, alerting with Grafana, Prometheus, ELK; drive incident response and RCAs.

Skills

5+ years experience

Backend programming: Go/Python/Ruby

AWS

Docker

Kubernetes

Terraform/CloudFormation/Helm

GitLab CI

Git

Grafana/Prometheus/ELK/PagerDuty

Snowflake/Redshift/Spark

CDN/edge delivery (Akamai/CloudFront)

Tools

AWS

Docker

Kubernetes

CI/CD tooling

Job description

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

EA's Fan Growth organization elevates the experiences customers get from our entertainment and maximizing their fun. We’re obsessed with the experiences our fans have with EA. We value people who bring new ideas to make Fan Growth a great place to be and be from. We celebrate inclusion. It's just as important for us to create great experiences for our people as for our players. We’re looking for people who will show up excited to work and ready for fun.

The Site Reliability Engineer will report to the Director of Engineering.

Responsibilities

• Infrastructure Automation & IaC: You will architect, automate, and maintain cloud infrastructure on AWS using Infrastructure as Code
• Kubernetes Platform Development: You will containerize applications using Docker and extend Kubernetes cluster capability by writing custom tooling and controllers to support production workloads.
• CI/CD Pipeline Automation: You will develop automated CI/CD pipelines with GitLab CI to ensure reliable, high-frequency deployment of backend microservices.
• Observability & Live Service Incident Management: Implement monitoring, logging, and alerting systems using Grafana, Prometheus, ELK, and PagerDuty; support live production services, and drive incident response and root-cause analysis.

Qualifications

• Minimum 5 years of professional experience in web or backend software development, alongside experience running and supporting live production services.
• Proficiency in at least one backend programming language Golang, Python, or Ruby.
• Hands-on proficiency with AWS, Docker, Kubernetes (including writing custom tooling/controllers), and Infrastructure as Code (Terraform, CloudFormation, or Helm).
• 3+ years of experience with pipeline automation (GitLab CI), version control (Git), and observability suites (Grafana, Prometheus, ELK, and PagerDuty).
• Experience with a data warehouse like Snowflake, Redshift, or Spark
• Experience operating and optimizing CDN/edge delivery infrastructure (e.g., Akamai, CloudFront), including caching strategies, configuration management, performance optimization, and troubleshooting production traffic at the edge.

Pay Transparency - North America

Compensation And Benefits

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

• British Columbia (depending on location e.g. Vancouver vs. Victoria) *$104,500 - $142,800 CAD

Pay is just one part of the overall compensation at EA.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.