Advanced DevOps Engineer - EA Sports Technology

Electronic Arts Ltd; Vancouver; On-site; CAD 122,000 - 171,000; Full time

Benefits offered by this job

Vacation time (3 weeks to start)

Extended health/dental/vision

Retirement plan

Life insurance

Disability insurance

Parental leave

Job summary

Electronic Arts is seeking an experienced DevOps Engineer for the EA SPORTSTM Technical Team in Vancouver. The role focuses on building scalable, secure cloud-based solutions, automating infrastructure, and supporting on-call operations for live gaming services.

You will work with AWS/EKS, Kubernetes, Helm, and Docker, driving automation and efficiency across multiple teams. A strong emphasis on uptime, security, and DevOps best practices is essential.

Qualifications

• Six or more years of AWS/EKS-focused cloud experience.
• Experience designing and operating critical, always-on cloud systems.
• Expertise in Kubernetes (EKS), Helm, and Docker.
• Experience with Python, Java, Groovy, or C++ and with Terraform/Ansible.
• Knowledge of monitoring and CI/CD tools (Prometheus, Grafana, Jenkins, GitLab).
• Cloud security best practices and Linux server security.
• DB concepts incl. RDBMS/NoSQL; MongoDB or DynamoDB.
• Willingness to learn and participate in on-call rotations.

Responsibilities

• Design secure, scalable deployment models that minimize toil.
• Provide engineering leadership and mentor engineers in design and troubleshooting.
• Review & approval of technical plans and runbooks.
• Support always-on gaming server infrastructure and on-call launches.
• Troubleshoot deployment, connectivity, performance, and availability issues.
• Lead automation projects and evaluate new technologies to improve efficiency.
• Maintain comprehensive system documentation and runbooks.

Skills

AWS & EKS

Container orchestration

CI/CD pipelines

Automation scripting

Monitoring tools

Linux security

Tools

Kubernetes

Docker

Terraform

Ansible

Jenkins

GitHub actions

Job description

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

The EA SPORTSTM Technical Team is seeking an experienced DevOps Engineer to join the organization. This role is ideal for someone with a strong passion for technology and deep experience designing, deploying, and operating solutions in a public cloud environment that integrates with corporate backend infrastructure and services.

A DevOps Engineer will design solutions from the ground up, troubleshoot issues at both the network and Linux operating system levels, and collaborate effectively across multiple teams with varying technical capabilities.

You will partner with the Operations Development Director and Technical Leadership to estimate, plan, and implement projects while delivering exceptional results. You have demonstrated success working with large-scale systems , prioritizing competing initiatives, and maintaining a strong focus on uptime and predictability. You are passionate about building automation that reduces manual effort. This role also includes participation in on-call support rotations.

Your Responsibilities:

• Design & Architecture: Contribute to the design of secure, scalable, and supportable technical solutions and deployment models that adhere to DevOps security standards while minimizing team toil.
• Engineering Leadership: Participate in sprint planning, conduct regular one-on-one meetings, contribute to engineer skill development reviews and goal setting, and mentor engineers in technical design and advanced troubleshooting methodologies.
• Review & Approval: Oversee the review and approval of internal and partner technical plans, technical briefs, and work plans.
• Operational Support: Support always-on gaming server infrastructure and provide on-call support for feature launches, live events, and emergency escalations.
• Troubleshooting: Resolve complex deployment, connectivity, performance, and availability issues within production and live services environments.
• Automation & Innovation: Lead the development of productivity-enhancing tools and evaluate new technologies to improve team efficiency and platform capabilities.
• Documentation: Maintain comprehensive documentation of system configurations, procedures, and runbooks for live support.

Your Qualifications:

• AWS Focus: Six or more years of relevant experience with public cloud services, with a primary emphasis on AWS and EKS. Experience with Azure or GCP is a plus.
• Critical System Design: Proven track record in the design, implementation, and operational support of critical, always-on cloud systems.
• Containerization & DevOps: Expertise in Kubernetes (EKS), Helm, and Docker to manage and scale containerized workloads.
• Automation & Programming: Experience developing automated solutions using Python || Java || Groovy || C++ as well as proficiency with configuration management tools such as Terraform and/or Ansible.
• Observability & CI/CD: Practical knowledge of monitoring systems such as Prometheus and Grafana, and pipeline automation platforms including Jenkins, GitLab, Bitbucket, GitHub pipelines.
• Cloud Security & Networking: Demonstrated expertise in cloud security best practices, Linux server security, and cloud networking, including load balancers, DNS, subnetting, route tables, NAT, and firewalls.
• Cloud Database Management: Working knowledge of database concepts, including RDBMS and NoSQL, with specific experience managing and optimizing Database-as-a-Service offerings. MongoDB or Dynamo also counts.
• Continuous Learning & Innovation: Passion for learning new technologies, exploring emerging DevOps practices, and applying new skills to improve automation, infrastructure reliability, and platform capabilities.

Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$122,300 - $170,700 CAD

Pay is just one part of the overall compensation at EA.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.