Senior DevOps Engineer - EA Sports Technology

Electronic Arts Ltd; Vancouver; On-site; CAD 141,000 - 204,000; Full time

Benefits offered by this job

Vacation time

Sick time

EI/QPIP top-up

Health insurance

Retirement plan

Bonus potential

Job summary

Electronic Arts in Canada seeks an experienced DevOps Engineer to design, deploy, and operate cloud-based infrastructure supporting gaming services. You will partner with Operations Development Director and Technical Lead to deliver reliable, scalable systems with emphasis on uptime.

The role requires hands-on work with Terraform, Kubernetes, Docker, and CI pipelines; you will mentor junior engineers, participate in on-call rotations, and collaborate across global teams to implement secure,

Qualifications

• Bachelor's degree in computer engineering, computer science, information systems or equivalent.
• 4+ years of experience with public cloud services (Azure, AWS, and GCP) including design, implementation, and operational support of critical systems.
• Experience with Infrastructure as Code (Terraform), container workloads (Kubernetes, Helm, Docker), configuration management (Chef, Ansible), and monitoring (Prometheus, Grafana).

Responsibilities

• Directly help deploy public cloud hosted services in an automated and operationally maintainable way.
• Troubleshoot deployment issues, connectivity challenges, performance problems, and availability outages.
• Establish a deployment and support model that adheres to the DevOps security standards.
• Design productivity enhancing tools to automate common system administration tasks.
• Maintain documentation of systems configurations and procedures, including runbooks for live support.
• Support an always-on gaming server infrastructure.
• Provide on-call support when needed for feature launches, live events, and emergency escalations.
• Troubleshoot and correct issues raised from production and live services operations.
• Evaluate and adopt technologies that improve the team efficiency and platform capabilities.
• Work with a global team to implement technologies and provide support within a follow the sun model.
• Mentor junior engineers, new hires, and interns.
• Partner with Development and QA teams for implementation of new game features, other operations teams, IT, and external hosting providers to maintain secure and scalable infrastructure.

Skills

Public cloud (Azure AWS GCP)

Terraform

Kubernetes

Docker

Chef

Ansible

Prometheus

Grafana

Jenkins

GitLab

GitHub

Python

Go

Linux

Networking basics

Education

Bachelor's degree in Computer Science / Engineering or equivalent

Tools

Terraform

Kubernetes

Docker

Chef

Ansible

Prometheus

Grafana

Jenkins

GitLab

GitHub

Job description

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

The DevOps team is looking for an experienced DevOps Engineer to join our team. We’re looking for candidates with experience designing, deploying, and operating solutions in a public cloud environment that interacts with corporate backend infrastructure and services. A DevOps Engineer can design a solution from the ground up, troubleshoot problems at both the network and Linux operating system level, and be able to collaborate across multiple teams of differing capabilities, a passion for technology.

You will partner with the Operations Development Director and Technical Lead to estimate and complete projects and deliver excellent results. You have demonstrated the ability to work with large-scale systems and prioritize. We ask that you have a focus on uptime and predictability. You are passionate about building automation to reduce manual tasks. You will also involve some on-call support duties.

Your Responsibilities:

• Directly help deploy public cloud hosted services in an automated and operationally maintainable way.
• Troubleshoot deployment issues, connectivity challenges, performance problems, and availability outages.
• Establish a deployment and support model that adheres to the DevOps security standards.
• Design productivity enhancing tools to automate common system administration tasks.
• Maintain documentation of systems configurations and procedures, including runbooks for live support.
• Support an always-on gaming server infrastructure.
• Provide on-call support when needed for feature launches, live events, and emergency escalations.
• Troubleshoot and correct issues raised from production and live services operations.
• Evaluate and adopt technologies that improve the team efficiency and platform capabilities.
• Work with a global team to implement technologies and provide support within a follow the sun model.
• Mentor junior engineers, new hires, and interns.
• Partner with Development and QA teams for implementation of new game features, other operations teams, IT, and external hosting providers to maintain secure and scalable infrastructure.

Your Qualifications:

• Bachelor's degree from an accredited education institution in computer engineering, computer science, information systems or equivalent.
• 4+ years of relevant experience with public cloud services (especially Azure, AWS, and GCP), including design, implementation, and operational support of critical systems.
• Practical experience with multiple DevOps tools and methodologies:
  • Infrastructure as Code solutions such as Terraform.
  • Container workload technologies such as Kubernetes, Helm, and Docker.
  • Configuration management systems such as Chef and Ansible.
  • Monitoring/observability systems such as Prometheus and Grafana.
• Pipeline automation systems such as Jenkins, GitLab, and GitHub.
• Analytical aligned with enthusiasm, experience and attitude.
• Experience developing automated solutions with at least one of the following languages: Python, Ruby, Go.
• Working knowledge of the Git distributed version control system.
• Demonstrated expertise in operating system and network security fundamentals for publicly accessible services hosted on Linux servers.
• Experience implementing network resources in public cloud context, including DNS, subnetting, route tables, NAT, and firewalls.
• Working knowledge of database concepts such as schema design, relational database management systems, NoSQL/Key-Value stores, performance tuning, client security and configuration.
• Experience porting large applications from a physical data center into a public cloud environment.

Pay Transparency - North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

* British Columbia (depending on location e.g. Vancouver vs. Victoria) *$141,400 - $204,400 CAD

Pay is just one part of the overall compensation at EA.

For Canada, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and other incentive programs.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.