Site IT Lead

Fluor Corporation; Calgary; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Dental and Vision Care

Flexible spending dollars

Group RRSP

Education reimbursement

Employee assistance programs

Compressed work schedule: every second

Job summary

Fluor Canada is seeking an IT Information Technology Specialist to support and administer the project computing environment from mobilization through turnover. You will work with the Home Office PIM Lead, Global IT, and vendors to ensure reliable delivery of tech services, end-user computing, and project systems.

Position begins at the Calgary Home Office for ~six months, then moves to the project site. Travel may be required; strong collaboration and customer-focused service are essential.

Qualifications

• Post-secondary certificate, diploma, or degree in Information Technology, Information Systems, Computer Science, or a related discipline preferred.
• 4 to 7 years of experience supporting end-user computing environments and desktop technologies.

Responsibilities

• Provide first-line technical support for hardware, software, network connectivity, mobile devices, printers, and collaboration tools.
• Deploy, configure, troubleshoot, and maintain desktops, laptops, tablets, printers, and peripheral devices.
• Perform install, move, add, and change (IMAC) activities and re-image returned devices for redeployment.
• Support Microsoft 365, Outlook, Teams, SharePoint, OneDrive, Word, Excel, PowerPoint, and project-specific applications.
• Configure and support Android and iOS mobile devices, including corporate email and collaboration tools.
• Submit and coordinate user access requests with Corporate IT organizations.
• Provision guest accounts and support Active Directory security group assignments.
• Support communications and IoT technologies including radios, tablets, satellite phones, and connected field devices.

Skills

Windows desktop support

Microsoft 365

Android/iOS devices

Active Directory

Networking basics

Printers & peripherals

Troubleshooting

Customer service

Communication

Education

Post-secondary IT-related degree/certificate

Tools

Microsoft Windows

Microsoft 365

Android/iOS devices management

Job description

Job Description

The Project Information Technology Specialist is responsible for supporting and administering the project computing environment throughout project mobilization, construction, commissioning, and turnover activities. The role serves as the primary site IT resource and works closely with the Home Office Project Information Management (PIM) Lead, Global IT teams, project stakeholders, and third-party vendors to ensure reliable delivery of technology services, communications infrastructure, end-user computing, collaboration platforms, and digital project systems.

INITIAL HOME OFFICE ASSIGNMENT

The successful candidate will initially be assigned to the Calgary Home Office for approximately six months prior to site mobilization. During this period, the candidate will learn project-specific work processes, procedures, systems, and digital execution requirements; support onboarding and technology enablement of project personnel; work closely with the Project Information Management Lead; coordinate with Global IT teams to define site technology and communications infrastructure requirements; and support procurement, configuration, deployment planning, and asset tracking of project IT equipment.

KEY RESPONSIBILITIES

• Provide first-line technical support for hardware, software, network connectivity, mobile devices, printers, and collaboration tools.


• Deploy, configure, troubleshoot, and maintain desktops, laptops, tablets, printers, and peripheral devices.


• Perform install, move, add, and change (IMAC) activities and re-image returned devices for redeployment.


• Support Microsoft 365, Outlook, Teams, SharePoint, OneDrive, Word, Excel, PowerPoint, and project-specific applications.


• Configure and support Android and iOS mobile devices, including corporate email and collaboration tools.


• Submit and coordinate user access requests with Corporate IT organizations.


• Provision guest accounts and support approved Active Directory security group assignments.


• Support communications and IoT technologies including radios, tablets, satellite phones, and connected field devices.


• Act as local hands-and-feet support for Global IT teams, including Infrastructure, Platform Services, Service Delivery, and Cybersecurity organizations.


• Escalate issues to the Enterprise Help Desk and specialized IT teams as required.


• Work closely with the Home Office PIM Lead to support project information systems, document management, digital execution initiatives, and information governance requirements.


• Assist with deployment and support of project collaboration platforms, digital field solutions, and turnover systems.


• Maintain inventories and lifecycle management records for laptops, desktops, mobile devices, printers, communications equipment, and related technology assets.


• Create and maintain user guides, quick reference materials, technology procedures, and user communications.


• Coordinate infrastructure planning, telecommunications, networking, hardware procurement, site mobilization, and technology readiness activities.


• Deliver IT services in a professional, customer-focused, and efficient manner while maintaining effective communication with project leadership and project personnel.

REPORTING RELATIONSHIPS

Reports functionally to the Project Information Management Lead and collaborates closely with Global IT teams, Project Services, Construction Management, vendors, and Construction leadership.

Basic Job Requirements

MINIMUM QUALIFICATIONS

Post-secondary certificate, diploma, or degree in Information Technology, Information Systems, Computer Science, or a related discipline preferred. 4 to 7 years of experience supporting end-user computing environments and desktop technologies.

TECHNICAL SKILLS

• Experience supporting Microsoft Windows desktop and laptop environments, Microsoft 365 applications, Android and iOS mobile devices, Active Directory, basic networking, wireless connectivity, web browsers, printers, scanners, and peripheral devices. Strong troubleshooting, customer service, and communication skills are required.

Other Job Requirements

Preferred Qualifications

• Strong customer focus


• sound technical judgment


• excellent communication skills


• ability to work independently in a project environment


• strong organizational abilities


• commitment to safe work practices and project procedures

WORK LOCATION

This position will begin in the Calgary Home Office during project mobilization and transition to the project construction site upon mobilization. Travel may be required during startup, construction, commissioning, and project closeout activities.

Fluor Canada rewards hard work, knowledge, and commitment.

• Fluor offers competitive employee compensation packages


• Health


• Dental and Vision Care


• flexible spending dollars


• group registered retirement program


• parental top-up


• education reimbursement


• employee and family assistance programs


• and much more


• employee resource groups that aim to provide opportunities for professional and personal growth, improved wellness, and involvement in the community


• At Fluor, we believe that overall wellness encompasses the four wellness pillars of mental, physical, financial and social.


• Compressed work schedule: The Fluor Canada offices work a compressed work schedule offering every second Friday off.

Salary is based upon experience.

The market rate for the role is typically at the mid-point of the salary range; however, variations in final salary are determined by additional factors such as the candidate's qualifications, relevant years of experience, geographic location, internal pay equity, and prevailing market conditions for the specific role.

Fluor uses artificial intelligence (AI) in its hiring process to review applications and identify qualified candidates. More information including contact information is available in our Applicant Notice when creating a profile on our recruiting platform.

Notice to Candidates: As required by some of our clients and projects, to the extent allowed by law, offers may be conditional upon consent and clearance of a satisfactory background check which could include, but is not limited to, a criminal records check, and confirmation of education, professional registration, employment history, and references.