Shuttle Driver

Pomeroy Lodging; Calgary; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wages

Health and Wellness benefit plan

Paid on-the-job training

Growth and development opportunities

Personal days: 5 per year after 90days

Marriott Employee Travel program

Pomeroy Stay Travel Program

Food and Beverage discounts at Botanic

Job summary

Pomeroy Lodging in Calgary, AB seeks an overnight Shuttle Driver to transport guests to and from the airport and support hotel operations.

You will perform vehicle inspections, maintain logs, ensure safety, and greet guests warmly while upholding service standards. A Class 4 license and clean driving record are required.

Qualifications

• AB Driver’s License (Class 4) and a clean driving abstract for the past two years.
• Excellent customer service skills and ability to communicate clearly.
• Detail-oriented with high accuracy and the ability to multi-task in a fast-paced environment.

Responsibilities

• Provide reliable and timely shuttle service for guests to/from the airport.
• Perform circle checks at start of shift to ensure shuttle is safe.
• Maintain shuttle logs and keep records up to date.
• Clean interior and exterior of the shuttle daily.
• Ensure vehicle is fueled or charged and ready at shift end.
• Keep workspace clean and report safety or maintenance issues.
• Greet guests warmly and use guest names when possible.
• Follow safety protocols and health and safety programs.
• Adhere to environmental policies and sustainability programs.
• Perform additional duties to support team and guest satisfaction.
• Overnight shift; flexibility to evenings/nights/weekends/holidays.

Skills

Customer service

Verbal and written communication

Detail oriented

Multi-tasking

Integrity and discretion

Job description

We are looking for aShuttle Driverto join our team!

If youenjoy being on the roadand providing excellent service, this job is perfect for you!

Job Description

The shuttle driver transports guests to and from the Airport. They are responsible for providing a safe and clean environment for all users. They also help in other areas of the Hotel when not transporting guest.

Responsibilities

• Provide a reliable and timely shuttle service for guests traveling to and from the airport.
• Perform a thorough vehicle inspection (circle check) at the beginning of each shift to ensure the shuttle is in safe operating condition.
• Accurately complete and maintain shuttle logs, ensuring all records are up to date.
• Clean the interior and exterior of the shuttle vehicle daily to maintain a professional appearance and hygienic environment.
• Ensure the vehicle is properly fueled or charged throughout the shift and fully ready at the end of the shift.
• Maintain cleanliness and organization in the workspace and report any safety or maintenance concerns.
• Promptly report any accidents or injuries and complete the appropriate incident report forms as required.
• Greet each guest warmly with a smile, eye contact, and a friendly verbal greeting, using their name whenever possible to create a personalized experience.
• Follow all safety protocols and contribute to maintaining a clean, safe working environment through active participation in the health and safety program.
• Adhere to all environmental policies and sustainability programs in place.
• Perform additional duties as assigned to support the team and guest satisfaction.
• Other duties as assigned

Requirements

• AB Driver’s License, Class 4 license
• Clean Drivers Abstract for the past two years is required
• Must possess excellent customer service skills
• Strong verbal and written communication skills
• Detail-oriented and works with a high degree of accuracy
• Ability to multi-task in a fast-paced environment
• Must be extremely responsible with integrity and ability to maintain confidentiality and discretion

Amazing Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continued full-time employment.
• Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
• Pomeroy Stay Travel Program.
• Food and Beverage discounts at the Botanicus Kitchen + Bar.

Working Conditions

This position is for the overnight shift and requires flexibility to work evenings, nights, weekends, and holidays. Candidates must be able to move, lift, carry, pull, and place objects weighing up to 50 pounds without assistance. The role involves standing, sitting, or walking for extended periods or for the entire shift, as well as performing physical activities such as reaching overhead and below the knees, bending, twisting, and pulling.

At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.