Shuttle Bus Driver

Hard Rock Hotel & Casino Ottawa; Ottawa; On-site; CAD 25,000 - 30,000; Full time

Job summary

Hard Rock Ottawa Hotel & Casino is seeking a dedicated Shuttle Bus Driver to transport personnel safely along routes and schedules. You will provide courteous service, perform pre-trip inspections, and maintain records with a strong emphasis on safety and reliability.

The role requires a valid Ontario driver’s license and a solid safety record, with experience in vehicle maintenance coordination and logging. Join a team that values safety and customer service on every shift.

Qualifications

• High School Diploma or equivalent.
• 3–5 years of shuttle bus/commercial driving experience.
• Ontario Class C or F driver’s license with clean abstract.
• Strong safety and defensive driving.
• Basic mechanical aptitude for pre-trip inspections.
• Ability to maintain accurate records/logs.

Responsibilities

• Operate shuttle buses safely along designated routes and schedules.
• Provide professional and courteous service to all passengers.
• Conduct pre-trip and post-trip vehicle inspections, reporting defects.
• Adhere to company safety protocols and security procedures.
• Report incidents or vehicle damage promptly.
• Maintain accurate trip and fuel logs and vehicle cleanliness.

Skills

Communication

Customer service

Time management

Safety focus

Record keeping

Independence

Mechanical aptitude

Interpersonal skills

Education

High School Diploma or equivalent

Tools

None

Job description

Job Description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our full list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Company: Hard Rock Ottawa Hotel & Casino

Location: Ottawa, Ontario

Job Type: Full Time Permanent

Is this a current vacancy? Yes, this is an existing open position.

Compensation: $18.42/hour

Overview

License Requirement: The Shuttle Bus Driver is a key member of the Security team, responsible for the safe, reliable, and courteous transportation of personnel. This role requires adherence to established routes and schedules, excellent driving skills, a strong commitment to passenger safety and customer service, and the ability to maintain vehicle cleanliness and basic operational checks.

Responsibilities

• Operate shuttle buses safely along designated routes and schedules.
• Provide professional and courteous service to all passengers, assisting as needed.
• Conduct pre-trip and post-trip vehicle inspections, reporting any defects immediately.
• Adhere strictly to all company safety protocols and security procedures.
• Report all incidents, accidents, vehicle damage, or suspicious activities promptly.
• Maintain accurate trip and fuel logs and ensure vehicle cleanliness.

Education And /Or Experience Requirements

(Related education and experience may be interchangeable on a year for year basis)

• Education: High School Diploma or equivalent.
• Experience: Minimum of 3-5 years of professional shuttle bus or commercial driving experience. Experience with maintenance coordination is highly preferred.
• Licensing: Valid Ontario Class [C or F, depending on vehicle capacity] driver’s license with an excellent driving record (abstract required).
• Exceptional driving skills with a strong emphasis on safety and defensive driving.
• Basic mechanical aptitude for pre-trip inspections and identifying vehicle issues.
• Proficiency in maintaining accurate records and logs (manual and/or digital).
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and manage time effectively.
• Customer service-oriented mindset.
• Basic knowledge of vehicle maintenance schedules and requirements.

Physical Requirements

• Ability to sit for extended periods.
• Ability to perform pre-trip inspections, including kneeling, bending, and reaching.
• Ability to lift and assist passengers with luggage or mobility aids as needed (within legal limits).
• Capable of operating a motor vehicle safely under various weather conditions.

Working Conditions

Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times when you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

Closing

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [e-mail] if you require accommodation at any time throughout the hire process.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted