Showroom Supervisor

EMCO Corporation; Cranbrook; On-site; CAD 45,000 - 55,000; Full time

Job summary

EMCO Corporation in Cranbrook, Alberta, is seeking a Showroom Supervisor to lead the plumbing showroom team, manage sales, operations and profitability while delivering outstanding customer service.

You will recruit and coach a high-performing sales team, develop relationships with designers, home builders and contractors, and drive product knowledge with a focus on margins and growth.

Qualifications

• College and/or University degree is required.
• Knowledge of kitchen and bath design trends.
• Valid driver’s license with a clean record.
• Proficient in Microsoft Office.
• Strong work ethic and integrity.
• Ability to build quality relationships with teammates, customers, and vendors.
• Proven sales skills with the ability to lead and coach a sales team.
• Ability to interpret financial information and strategize for long-term success.
• Ability to foster a strong team environment and high customer satisfaction.
• Strong organizational skills and multitasking ability.

Responsibilities

• Drive sales and meet or exceed sales, product and gross profit targets.
• Recruit, develop, coach, and lead a team of salespeople.
• Develop relationships with designers, home builders and architects.
• Set product line and teammate sales goals and ensure targets are met.
• Analyze financial performance and improve margins and ROI.
• Enter orders and quotes and maintain proactive communication with customers.
• Build community relationships through local marketing and events.
• Safeguard assets and ensure safety regulations compliance.
• Perform other tasks as required by the Profit Centre Manager.

Skills

Sales leadership

Customer relationships

Financial acumen

Team coaching

Microsoft Office

Design trends knowledge

Interpreting financial information

Multitasking

Order processing software

Trend software

Education

College or University degree

Tools

Trend

Eclipse

MS Office

Job description

• Compensation: CAD 50000 - CAD 50000 - yearly

Company Description

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you:

• Great mentors and on-the-job training
• Growth potential with competitive salary, benefits, and profit sharing
• A career with a solid, stable company with strong core values
• Participation in our pension plan with employer contributions
• Work-life balance and flex time

Job Description

As the Showroom Supervisor, you will oversee all aspects of the plumbing showroom including the team, sales, operations, and financial performance while providing the leadership required to meet or exceed financial targets and ensuring high levels of customer satisfaction.

Additional duties will include:

• Drive sales and meet or exceed sales, product and gross profit targets while growing profit sharing
• Recruit, develop, coach, and lead a team of world-class salespeople
• Develop and build strong relationships with designers, home builders and architects to grow profitable sales
• Set individual product line and teammate sales goals and hold the team accountable for meeting or exceeding sales and gross profit targets
• Analyze financial performance and implement appropriate strategies to increase sales, improve margins, manage assets, and increase both ROI and profit sharing
• Enter orders and quotes in the system, expedite purchases while maintaining proactive communication with customers
• Build relationships in the community through local marketing efforts, hosting special events to build the customer base, and attending industry related events such as the Kitchen and Bath Expo
• Safeguard and maintain Profit Centre assets – buildings, inventory, equipment, and receivables
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
• Perform other tasks as requested by the Profit Centre Manager

Qualifications

• College and/or University degree
• Knowledge of kitchen and bath design trends
• Valid driver’s license with a clean driver’s abstract
• Proficient in the use of Microsoft Office software
• Possess a strong work ethic and high standard of integrity
• Ability to build quality relationships with teammates, customers, and key vendors
• Possess strong sales skills, able to close the sale as well as lead and coach a highly effective sales team
• Able to interpret financial information and develop appropriate strategies to ensure long term business success
• Creates and builds a strong team environment, inspiring the sales team to achieve the highest levels of customer and employee satisfaction
• Possess strong organizational skills with the ability to multitask
• Ability to learn and operate the applicable software system used to process orders
• Intermediate math

Preferred Skills:

• Previous experience with or knowledge of products sold in the plumbing, kitchen, or bathroom showrooms
• Experience using Trend and Eclipse

Additional Information

Salary Range - $50K

EMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.