Showroom Sales Consultant – Canada Con

Msupply; Burlington; On-site; CAD 42,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Disability coverage

RRSP

Paid time off

Employee discounts

EAP

Job summary

mSupply is seeking a Showroom Sales Consultant for the Burlington, Ontario location. You will engage customers in-store and by phone, guiding product choices to meet functional needs and design vision, from initial consultation to delivery and after-sales support.

The role requires 2+ years in customer-facing sales, showroom experience in plumbing/HVAC or related fields, and strong communication. On-site work with competitive benefits and team-focused culture.

Qualifications

• Minimum high school diploma completed, business or related field.
• Valid driver’s license and reliable vehicle
• 2 plus years’ experience in a customer-facing sales role
• Must be legally eligible to work in Canada
• Experience in a showroom environment and kitchen/bath, plumbing, or related industry
• Demonstrated ability to meet or exceed sales targets
• Strong communication skills (in-person, phone, and email)
• Proficiency in Microsoft Office and standard office technology
• A positive, professional, and customer-focused approach
• Ability to work both independently and as part of a team
• Strong problem-solving skills and attention to detail

Responsibilities

• Engage with customers in showroom and via phone/email to understand project needs
• Provide expert product recommendations aligned with design, functionality, and budget
• Build and maintain strong, long-term customer relationships
• Prepare quotes, create purchase orders, and process sales transactions
• Coordinate deliveries and manage order timelines
• Provide after-sales service and resolve customer inquiries or issues
• Maintain showroom presentation and product knowledge
• Building trust and long-term relationships with customers
• Delivering an exceptional, personalized customer experience
• Demonstrating strong product knowledge and solution-based selling
• Contributing positively to a collaborative team environment

Skills

Customer service

Sales

Communication

Teamwork

Problem-solving

MS Office

Education

High school diploma

Tools

Microsoft Office

Job description

Do you love working with talented people? So do we!

Our team is growing and we’re looking for best-in-class talent. We value experienced, career-minded employees who focus on teamwork, professionalism and an unparalleled commitment to customer service. We offer full-time employees a competitive benefits package that includes health, dental and vision insurance, along with life and AD&D insurance, 401k plans, vacation time and more.

Browse positions available at mSupply and throughout our HVAC, plumbing and appliance parts business units nationwide. Use the filters to narrow by department, business unit or location.

Position:Showroom Sales Consultant – Canada Con

Location: Burlington, Ontario

Remote Status: On-Site

Job Id:4163-MARKS SUPPLY

# of Openings:1

About mSupply TM
mSupply is a North American distributor of OEM repair parts and equipment serving the appliance, HVAC and plumbing industries. Headquartered in St. Louis, the company combines industry expertise with a broad product selection and a national distribution network.

With 2,000 employees across the United States and Canada, mSupply delivers speed and reliability at scale, with a vast product inventory and same-day shipping. Its family of brands is focused on making sure customers always get the Right Products. Right Now.™ For more information, visit mSupply.com.

About Marks Supply

Marks Supply, part of the mSupply family of brands, has served customers across Ontario since 1962 with top-quality HVAC, hydronics, PVF, and plumbing products and exceptional service. From OEM equipment and replacement parts to value-added support, Marks Supply provides professional contractors with the products and expertise they need to keep their businesses moving.

Job Summary:

The Showroom Sales Consultant plays a key role in delivering an elevated customer experience by helping clients select products that meet both their functional needs and design vision. You will work directly with customers in the showroom and over the phone, guiding them through their projects from initial consultation to final delivery and after-sales support.

• Engage with customers in the showroom and via phone/email to understand project needs
• Provide expert product recommendations aligned with design, functionality, and budget
• Build and maintain strong, long-term customer relationships
• Prepare quotes, create purchase orders, and process sales transactions
• Coordinate deliveries and manage order timelines
• Provide after-sales service and resolve customer inquiries or issues
• Maintain showroom presentation and product knowledge
• Building trust and long-term relationships with customers
• Delivering an exceptional, personalized customer experience
• Demonstrating strong product knowledge and solution-based selling
• Contributing positively to a collaborative team environment

Qualifications:

• Minimum high school diploma completed, business or related field
• Valid driver’s license and reliable vehicle
• 2 plus years’ experience in a customer-facing sales role
• Must be legally eligible to work in Canada
• Experience in a showroom environment and kitchen/bath, plumbing, or related industry
• Demonstrated ability to meet or exceed sales targets
• Strong communication skills (in-person, phone, and email)
• Proficiency in Microsoft Office and standard office technology
• A positive, professional, and customer-focused approach
• Ability to work both independently and as part of a team
• Strong problem-solving skills and attention to detail

Physical Demand & Work Environment:

• 7 -10 hours Five-day work week
• Requires regular physical activity (walking, standing, sitting)
• Demands sustained physical movement and visual acuity for safe and effective task execution.

Safety Sensitivity Job: Maintains alertness and adheres to all safety sensitive job requirements.

What We Offer:

We care about your well-being from day one. Here’s a snapshot of the benefits we provide:

• Comprehensive health benefits, 100% paid by the company - extended health coverage, dental, vision, and prescription drugs, effective your first day
• Life insurance, plus short- and long-term disability coverage
• RRSP with company contributions
• Paid time off - vacation, holidaysand personal days
• Employee Assistance Program (EAP); Employee discounts and much more...

Additional Information:

Compensation is negotiable based on education, experience, and other relevant credentials.Our salary ranges aredeterminedby role, level, and location. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed reflect the base salary only.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assistour recruitment team but do not replace human judgment. Final hiring decisions areultimately madeby humans. If you would like more information about how your data is processed, please contact us at [e-mail]

mSupply is committed to providing accommodation for people with disabilities. If you require accommodation during the application process, please contact [e-mail]

CORPORATE
One City Place, Suite 400
St Louis, MO 63141
[phone]