shop manager

Government of Canada - Central; Blainville; On-site; CAD 50,000 - 70,000; Full time

Job summary

A government organization in Blainville, Quebec seeks a dynamic individual to oversee retail operations, manage staff, and deliver exceptional customer service. The ideal candidate should have at least 3 years of experience in a related field and familiarity with accounting and inventory software. You will play a vital role in evaluating market needs and planning operations. This position offers a physical work setting without remote options.

Benefits

Free parking available

On-site amenities

Paid time off (volunteering or personal days)

Team building opportunities

Qualifications

• 3 years to less than 5 years of experience required.
• Experience in handling heavy loads and attention to detail.
• Knowledge of office supplies is essential.

Responsibilities

• Direct and control daily operations of the business.
• Evaluate operational performance and implement improvements.
• Manage staff, assign duties, and conduct performance reviews.

Skills

Leadership

Customer service

Market analysis

Staff management

Education

No degree, certificate or diploma

Tools

Accounting software

Inventory control software

Adobe Acrobat Reader

MS Outlook

Job description

Overview

Languages: French

Education: No degree, certificate or diploma

Experience: 3 years to less than 5 years

On site: Work must be completed at the physical location. There is no option to work remotely.

Work setting: Book store; Office supplies store; Retail business

Responsibilities

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors\' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Conduct performance reviews
• Supervise office and volunteer staff
• Recruit and hire staff
• Develop and implement marketing and advertising and sales strategies
• Professionalism in customer service
• Plan, direct and evaluate the activities of sales departments in commercial, industrial, wholesale and retail and other establishments
• Hire and oversee training and supervision of staff

Supervision

• 5-10 people

Experience and specialization

• Office supplies

Computer and technology knowledge

• Accounting software
• Inventory control software
• Electronic mail
• Adobe Acrobat Reader
• MS Outlook

Work conditions and physical capabilities

• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking

Benefits

• Free parking available
• On-site amenities
• Paid time off (volunteering or personal days)
• Team building opportunities
• Parking available
• Variable or compressed work week