Shift Supervisor-Zone Manager

Paradies Lagardere; Toronto; On-site; CAD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Pension program

Vacation benefits

Performance bonuses

Uniforms provided

Free parking

Employee discounts

Job summary

Paradies Lagardere is seeking a Shift Supervisor to lead retail operations across multiple units at Toronto Pearson Airport. You will partner with the Manager to train and guide associates, manage cash registers, set up planograms, and deliver exceptional customer service to travelers.

This role requires flexibility to work 24/7 shifts, including weekends and holidays, and a commitment to high standards, teamwork, and First Class Service.

Qualifications

• Leadership to motivate and guide a team in a fast-paced environment.
• Willingness to work diverse shifts including weekends/holidays.
• Reliability and ability to pass background checks as required for airport operations.
• Desire to learn and develop in a supportive environment.

Responsibilities

• Customer focus: ensure an exceptional traveler experience.
• Lead by example: train and support associates.
• Operational excellence: oversee merchandising standards and zone coverage.
• Team environment: adapt to a 24/7 schedule across multiple units.
• Hands-on work: handle POS, computer tasks, and physical duties.

Skills

Leadership

Flexibility

Reliability

Desire to learn

Team player

Detail oriented

Dedicated

Peer recognition

Self-starter

Job description

Shift Supervisor - Multi-Unit Retail Operations
Location: Toronto Pearson Airport

Why Work With Us?

Are you ready to take your retail management career to the next level? Join our team at Toronto Pearson Airport and discover amazing opportunities to grow and develop your skills!

• Career Growth: Fast-track your career with our clear advancement paths and ongoing training.
• Performance Bonuses: Earn bonuses for your contributions and achievements.
• Comprehensive Benefits: Enjoy health insurance and pension programs fully supported by the company.
• Generous Time Off: Benefit from our competitive vacation program to recharge and relax.
• Recognition Programs: Be celebrated for your hard work and dedication.
• Fantastic Discounts: Get up to 50% off our merchandise.
• Convenient Perks: Free parking and uniforms make your work life easier.
• Fun and Dynamic Environment: Work in a lively, team-focused setting.
• Supportive Leadership: Learn from experienced leaders who are dedicated to your success.

Position Overview:

As a Shift Supervisor, you'll play a key role in our retail operations at Toronto Pearson Airport. You'll partner with the Manager to lead and inspire your team, providing training and guidance to associates. Your responsibilities will include managing cash registers, setting up planograms, delivering exceptional customer service, and ensuring smooth operations across multiple units. You'll drive sales and service excellence, bringing our mission of First Class Service to life for our customers and business partners.

Key Responsibilities:

• Customer Focus: Always put customers first, ensuring an exceptional experience.
• Lead by Example: Be a service role model, providing training and support to your team.
• Operational Excellence: Oversee merchandising standards and supervise the zone during shifts.
• Team Environment: Thrive in a 24/7 setting, working various shifts, including weekends and holidays.
• Hands-On Work: Engage in POS and computer work, and handle physical tasks like lifting and standing.

What You Bring:

• Leadership Skills: Ability to motivate and guide a team in a fast-paced environment.
• Flexibility: Willingness to work various shifts, including weekends and holidays.
• Reliability: Successfully pass a Criminal Background Check as required by airport regulations.
• Desire to Learn: Eagerness to grow and develop in a supportive environment.

Paradies Lagardere is an equal opportunity employer. We are committed to diversity, inclusion, and accessibility. We welcome all applicants without regard to race, color, religion, gender, national origin, disability, or any other protected status.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.

Travel Required

No .

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Dedicated: Devoted to a task or purpose with loyalty or integrity
• Peer Recognition: Inspired to perform well by the praise of coworkers
• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Self-Starter: Inspired to perform without outside help