Airport Retail Shift Leader — Multi-Unit Zone

Paradies Na; Toronto; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Free parking

Uniforms provided

Discounts up to 50%

Health insurance

Pension plan

Job summary

Paradies Lagardere at Toronto Pearson Airport seeks a Shift Supervisor to lead and inspire a team across multiple retail units. You will train associates, manage cash registers, set up planograms, and ensure smooth operations while driving sales and service excellence in a fast-paced travel hub.

Applicants should be ready to work a variety of shifts in a 24/7 environment, including weekends and holidays, and maintain high standards of customer service and operational efficiency.

Qualifications

• Leadership skills to motivate and guide a team in a fast-paced retail environment.
• Flexibility to work various shifts, including weekends and holidays.
• Reliability with the ability to pass a background check as required by airport regulations.
• Desire to learn and grow within a supportive environment.

Responsibilities

• Customer focus: always deliver an exceptional guest experience.
• Lead by example: train and support the team daily.
• Operational excellence: oversee merchandising standards and zone coverage during shifts.
• Team environment: work in a 24/7 setting across multiple units.
• Hands-on work: manage POS, computer tasks, and physical duties as needed.

Job description

Paradies Lagardere at Toronto Pearson Airport seeks a Shift Supervisor to lead and inspire a team across multiple retail units. You will train associates, manage cash registers, set up planograms, and ensure smooth operations while driving sales and service excellence in a fast-paced travel hub.

Applicants should be ready to work a variety of shifts in a 24/7 environment, including weekends and holidays, and maintain high standards of customer service and operational efficiency.