Shift Supervisor: Lead Service, Training & Quality

Triple O's; Red Deer; Híbrido; CAD 38.000 - 52.000; Jornada completa

Descripción de la vacante

Triple O’s is a BC-based premium quick service brand known for burgers, Kennebec fries, Secret Sauce and hand-scooped milkshakes. We are seeking a Supervisor/Team Leader to support the Management Team and help run shifts with a hands-on approach.

In this role you will supervise daily operations, mentor staff, uphold safety and cleanliness standards, and collaborate with the team to deliver exceptional guest experiences in a fast-paced environment.

Formación

• At least 1 year of supervisory or team-leading experience.
• Passion for service and commitment to quality.
• Understanding of restaurant operational controls and financial statements.
• Knowledge of Food Safe and WorkSafe requirements.
• Experience with training and developing a team.
• Strong communication and interpersonal skills.
• High energy and enthusiasm.
• Commitment to continuous learning and improvement.

Responsabilidades

• Day-to-day shift supervision while hands-on with the team.
• Guest relations
• Training and developing team members
• Reinforcing the highest standards of service, cleanliness and food safety
• Opening or closing the restaurant as needed

Conocimientos

Supervisory experience

Customer service

Team training

Communication skills

Food safety knowledge

Workplace safety

Energy and enthusiasm

Learning mindset

Descripción del empleo

Triple O’s is a BC-based premium quick service brand known for burgers, Kennebec fries, Secret Sauce and hand-scooped milkshakes. We are seeking a Supervisor/Team Leader to support the Management Team and help run shifts with a hands-on approach.

In this role you will supervise daily operations, mentor staff, uphold safety and cleanliness standards, and collaborate with the team to deliver exceptional guest experiences in a fast-paced environment.