Shift Supervisor | Flexible Hours, Training & Benefits

Colonial Group; Woodstock; On-site; CAD 23,000 - 30,000; Full time

Benefits offered by this job

Flexible hours/shifts

Meal benefits

Benefits plan; Health and Dental

RRSP match

Paid Training

Free uniforms

Overnight shift premium

Safe, respectful workplace

Job summary

ONroute is seeking a Shift Supervisor to support management by monitoring day-to-day activities of team members, coordinating breaks, and ensuring a safe, efficient operation across our busy plazas along Highways 400 and 401 in Ontario.

Your focus will be delivering exceptional customer service, modeling brand standards, and upholding food-safety and health & safety practices while maintaining a positive, inclusive workplace for all staff.

Qualifications

• Previous experience in restaurants, food service or retail is helpful, but the most important attribute is fit with ONroute's values.
• Ability to supervise, coordinate tasks and maintain a positive work environment.

Responsibilities

• Monitor, plan and observe day-to-day activities of staff; coordinate breaks and inform management of issues.
• Maintain safe, harassment-free work environment and model brand standards.
• Perform opening/closing procedures and uphold cash handling policies.
• Resolve customer complaints and ensure high levels of service and food safety.
• Assist with inventory, product placement, and training of new employees.
• Respond to incidents and document timely for management review.

Skills

Customer service

Team leadership

Communication

Cash handling

Job description

ONroute is seeking a Shift Supervisor to support management by monitoring day-to-day activities of team members, coordinating breaks, and ensuring a safe, efficient operation across our busy plazas along Highways 400 and 401 in Ontario.

Your focus will be delivering exceptional customer service, modeling brand standards, and upholding food-safety and health & safety practices while maintaining a positive, inclusive workplace for all staff.