Shift Supervisor | Flexible Hours, Training & Benefits

Colonial Group; Cambridge; On-site; CAD 52,349,000 - 57,859,000; Full time

Benefits offered by this job

Flexible hours

Overnight shift premium

Free meals during shift

Benefits plan

RRSP match

Paid training

Uniforms

Safe workplace

Job summary

ONroute is seeking a Shift Supervisor to support management in monitoring daily activities, ensuring productivity and delivering exceptional customer service at high-traffic plazas along highways. The role emphasizes a safe, inclusive workplace and adherence to brand standards.

The ideal candidate brings experience in food service or retail and a strong team-first attitude; flexible hours and a comprehensive benefits plan are offered to support employees.

Qualifications

• Experience in restaurants, food service or retail is helpful.
• Team-oriented and customer-first mindset.

Responsibilities

• Monitor, plan and observe day-to-day activities of employees and coordinate breaks.
• Create a safe and positive work environment free of harassment and violence.
• Model brand standards and adhere to policies.
• Complete opening, daily and closing procedures per SOPs.
• Follow cash handling policies and safeguard cash.
• Resolve customer complaints per policy and with customer satisfaction in mind.
• Maintain food safety and sanitation standards.
• Place and receive product and perform monthly inventory.
• Deliver training for new employees across brands.
• Respond to guest injuries and property damage with timely reports.

Job description

ONroute is seeking a Shift Supervisor to support management in monitoring daily activities, ensuring productivity and delivering exceptional customer service at high-traffic plazas along highways. The role emphasizes a safe, inclusive workplace and adherence to brand standards.

The ideal candidate brings experience in food service or retail and a strong team-first attitude; flexible hours and a comprehensive benefits plan are offered to support employees.