Shift Supervisor

Domtar; Port Alberni; Hybrid; CAD 107,000 - 119,000; Full time

Job summary

Domtar in Port Alberni, BC is seeking a full-time Shift Supervisor to lead daily operations in an industrial manufacturing setting. This role oversees hourly and production staff, coordinates shift coverage, and ensures safety and environmental compliance.

The position requires 5+ years in manufacturing and 3+ years of supervisory experience, with strong leadership and communication skills. ISO considerations and continuous improvement focus are emphasized across the department.

Qualifications

• Minimum of 5 years of experience in an industrial manufacturing environment.
• Minimum of 3 years of leadership or supervisory experience.
• Post-secondary education in a related field is considered an asset.
• Working in a unionized environement with pulp and paper experience is an added advantage.

Responsibilities

• Executes daily and shift production plans to achieve targets.
• Leads shift readiness, safety meetings, and hazard identifications.
• Ensures training for safe and effective job performance.
• Monitors equipment performance and process parameters, troubleshoots issues.
• Maintains shift logs and production records; communicates with shifts and management.
• Escalates significant production, equipment, safety, or environmental issues.

Skills

Communication

Leadership

Teamwork

Project management

Union experience

Strategic thinking

Relationship building

Safety compliance

Education

Post-secondary education

Tools

MS Office

Excel

ERP system

Job description

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Location: Port Alberni, British Columbia, CA, V9Y5J7

Department: Utilities (EG02)

Domtar is a leading producer of pulp, paper, packaging, tissue and wood products. Through our focus on safety and sustainability, as well as our commitment to operational excellence and our network of facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the world.

Our workforce is comprised of 14,000 talented and hardworking individuals. We are proud to offer competitive compensation, a supportive working environment, rewarding career paths and plenty of opportunities for learning and growth.

The location in Port Alberni, British Columbia, Canada, is seeking talent to fill the position of Shift Supervisor. This job is full-time permanent

• Ensures daily operational processes comply with safety and environmental regulations, standards, policies, and procedures.
• Conducts shift readiness checks, safety meetings, inspections, and hazard identification activities.
• Ensures employees receive the training required to perform their jobs safely and effectively.
• Ensures that only authorized and adequately trained employees operate tools and equipment or handle hazardous chemicals.
• Supports leadership in implementing departmental objectives to achieve quality standards and maintain ISO certification.
• Investigates, reports, and responds to all injuries, incidents, and potential injuries involving assigned crews to mitigate future risks.
• Participates in emergency response activities and ensures appropriate action is taken during plant emergencies.
• Maintains a high standard of housekeeping within the assigned area.

Operations & Key Accountabilities

• Executes daily and shift production plans to achieve production, quality, reliability, and uptime targets.
• Works with other Operations Supervisors to coordinate maintenance shutdown schedules.
• Performs lockout/tagout isolations in accordance with the Company's Lockout/Tagout procedures.
• Monitors equipment performance, operating conditions, production rates, and process parameters; identifies and troubleshoots operational issues and process abnormalities.
• Monitors maintenance-related downtime responds to equipment failures and establishes operational priorities to minimize production impacts.
• Supports the plant scheduler in ensuring adequate staffing coverage across all shifts to maximize production capacity.Assigns employees and resources based on production requirements.
• Maintains accurate shift logs, production records, and reports, and communicates key operational information to incoming shifts and management.
• Escalates significant production, equipment, safety, or environmental issues as required.

Employee Relations & Customer Satisfaction

• Directly supervises hourly and production employees.
• Supports employee scheduling, including the allocation of work hours and management of crew coverage
• Manages attendance, absenteeism, vacation schedules, and overtime coverage.
• Identifies employee training and competency gaps and escalates them to the Operations Manager
• Promotes teamwork, accountability, and respectful workplace behavior
• Resolves routine employee concerns and workplace conflicts
• Partners with HR on more complex employee relations matters.
• Minimize waste, production losses, downtime and rework.
• Protect company assets and minimize avoidable equipment damage.

Leadership

• Establish expectations and hold employees accountable.
• Lead by example in safety, environmental compliance and operational discipline.
• Coach, mentor and develop employees.
• Build employee engagement and teamwork.

Technical Experience & Education

• Minimum of 5 years of experience in an industrial manufacturing environment.
• Minimum of 3 years of leadership or supervisory experience.
• Post-secondary education in a related field is considered an asset.
• Working in a unionized environement with pulp and paper experience is an added advantage.

Skills & Abilities

• Demonstrates active participation, proactive communication, and collaboration within teams.
• Proficient in the use of computers and relevant business and operational technologies.
• Demonstrates strong strategic thinking and project management skills.
• Proven ability to lead and direct teams within a unionized environment.
• Possesses strong oral and written communication skills.
• Ability to establish and maintain positive and productive working relationships.

Salary range: $107,000 to $119,000 per annum (actual salary offered will be commensurate with education, experience, and internal parity).

Domtar is firmly committed to placing greater emphasis on the principles of equity, diversity and inclusion to empower all employees to reach their full potential. We form a dynamic team whose diverse backgrounds and wealth of perspectives are one of the keys to our success. We offer an inclusive, rewarding and safe work environment with opportunities that will help grow your skills.