Shift Supervisor

Canlan Sports TM; Ontario; On-site; CAD 40,000 - 55,000; Full time

Job summary

Canlan Sports is seeking a Shift Supervisor for their Wild Wing restaurant in Etobicoke, Ontario. The role involves overseeing daily operations, ensuring exceptional food service, and leading the team to meet guest expectations. Ideal candidates will have a strong background in food and beverage service, along with leadership skills. Flexible hours are required.

Qualifications

• At least three years Food & Beverage experience.
• Prior team leadership background preferred.

Responsibilities

• Oversee day-to-day operations of the restaurant.
• Ensure efficient food service and guest satisfaction.
• Handle payments and process transactions accurately.

Skills

Leadership

Customer Service

Teamwork

Education

High school graduation

Tools

POS System

Job description

Etobicoke, Ontario - Cwench Centre by Canlan Sports

Canlan Sports is the largest private sector owner and operator of recreational sports complexes in North America. The company's success in the recreation-entertainment & hospitality industry is attributed to a combination of innovative programming, service delivery leadership and world-class sports complexes. We understand our customers' need for service excellence and are committed to it.

Wild Wing at Canlan is currently looking for a Shift Supervisor

JOB SUMMARY

Our hands-on F&B Shift Supervisors oversee the day-to-day operations of the Wild Wing restaurant in a professional manner. They provide leadership for all staff, ensuring that efficient food service, preparation and presentation consistently exceed guest expectations.

RESPONSIBILITIES

• Ensure all opening / closing procedures are completed (shift dependent)
• Ensure there are no variances in cash or inventories during the shift
• Maintain knowledge of and actively promote menu, beverages and current promotions
• Receive product delivery and ensure safe, sanitary and secure storage when required
• Ensure team maintains or exceeds guest expectations in a cost-effective manner
• Cover team roles / shifts when required
• Front of house operations (Restaurant and Bar)
• Handle payments and gratuities, make change, and process all transactions SQUIRREL system accurately
• Apply developed knowledge of tableware and bar equipment
• Back of house operations (Kitchen)
• Competent in the use and care of kitchen tools and equipment
• Apply basic knowledge of food preparation (in keeping with standardized recipes)

QUALIFICATIONS AND EDUCATION

• Smart Serve, Serving It Right, (or equivalent) required
• Food Safe Certification preferred
• High school graduation

ABILITIES, ATTRIBUTES AND EXPERIENCE

• At least three years Food & Beverage experience
• Prior team leadership background preferred
• Outgoing, positive and team orientated
• Experienced handling payment and gratuities through a POS system (SQUIRREL preferred)
• Willingness and ability to work flexible hours (evenings & weekends)

If you are interested in learning more and becoming part of the Canlan team please apply online.

NOTE : Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial, and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices