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shift manager - fast food restaurant

DAIRY QUEEN HILLSIDE

Victoria

On-site

CAD 30,000 - 45,000

Full time

4 days ago
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Job summary

DAIRY QUEEN HILLSIDE is seeking a Shift Manager for its fast food restaurant in Victoria. This role involves supervising staff, ensuring quality control in food preparation and service, and maintaining efficient operations. Ideal candidates will have 2-3 years of experience, a secondary school diploma, and a strong understanding of culinary genres. This fast-paced environment demands strong leadership and customer service skills.

Qualifications

  • 2 to less than 3 years of experience in a similar role.
  • Ability to train staff and maintain quality control standards.
  • Comfortable working in fast-paced and physically demanding environments.

Responsibilities

  • Establish methods to meet work schedules and supervise staff activities.
  • Requisition food and kitchen supplies while ensuring quality standards.
  • Prepare budget and cost estimates, addressing customer complaints effectively.

Skills

Knowledge of culinary genres
Supervisory skills
Customer service

Education

Secondary (high) school graduation certificate

Job description

  • Secondary (high) school graduation certificate
Tasks
  • Establish methods to meet work schedules
  • Requisition food and kitchen supplies
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Prepare budget and cost estimates
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Prepare food order summaries for chef
  • Must have knowledge of the establishment's culinary genres
  • Supervise and check assembly of trays
  • Supervise and check delivery of food trolleys
  • Establish work schedules
Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling
  • Walking
  • Physically demanding
  • Recognized employer
Experience
  • 2 years to less than 3 years
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