shift manager - fast food restaurant

Wendy's Restaurant; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A popular fast-food chain in Toronto seeks a Supervisor to oversee food service operations. The role involves training staff, ensuring quality control, and maintaining records of food and stock. Ideal candidates should have experience in food service and strong leadership skills. This is a permanent position requiring 35 hours of work per week.

Qualifications

• Minimum of 7 months to less than 1 year experience in a food service environment.
• Ability to supervise a team of 16-20 staff members.
• Strong focus on quality control and customer service.

Responsibilities

• Establish methods to meet work schedules.
• Supervise food preparation and service activities.
• Train staff in job duties, sanitation, and safety procedures.
• Maintain records of stock and sales.

Skills

Client focus

Flexibility

Team player

Education

No degree, certificate or diploma

Job description

Education

• No degree, certificate or diploma

Work setting

• Food service establishment

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports

Supervision

• Cook (general)
• Food service counter attendants and food preparers
• 16-20 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Standing for extended periods

Personal suitability

• Client focus
• Flexibility
• Team player

Government programs

• Recognized employer

Experience

• 7 months to less than 1 year

Support for persons with disabilities

• Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for newcomers and refugees

• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Provides awareness training to employees to create a welcoming work environment for youth

Support for mature workers

• Provides staff with awareness training to create a welcoming work environment for mature workers

Durée de l'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 35 hours per week

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