shift manager - fast food restaurant

Government of Canada - Western; Ladysmith; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Food Service Supervisor to oversee the operations of a bustling restaurant. In this role, you will be responsible for supervising staff, ensuring food quality, and maintaining a high standard of customer service. The position requires a strong focus on client satisfaction and the ability to work in a fast-paced environment. If you thrive in a dynamic setting and enjoy leading a team, this opportunity is perfect for you. Join a supportive workplace that values teamwork and efficiency, and contribute to creating memorable dining experiences.

Benefits

Group insurance benefits

Other benefits

Qualifications

• 1-2 years of experience in food service or related field.
• Strong interpersonal skills and ability to work in a fast-paced environment.

Responsibilities

• Supervise and coordinate activities of food preparation staff.
• Ensure food quality control standards are met.
• Address customer complaints and maintain service records.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work site environment

• Noisy
• Hot

Work setting

• On-site customer service
• Restaurant

Responsibilities Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 5-10 people
• Food service counter attendants and food preparers

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Benefits Financial benefits

• Group insurance benefits

Other benefits

• Other benefits