shift manager - fast food restaurant

Tim Horton's; Hamilton; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading coffee shop chain is seeking a Food Supervisor to ensure quality control and manage staff activities in Hamilton, Ontario. The role involves training employees, addressing customer concerns, and maintaining operational standards in a fast-paced environment. This permanent role offers 30 to 35 hours per week.

Qualifications

• 1 to 2 years of experience required.
• Ability to supervise 3-4 people.

Responsibilities

• Supervise and co-ordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Address customers' complaints or concerns.

Skills

Client focus

Flexibility

Team player

Job description

• Experience : 1 year to less than 2 years

Work setting

• Coffee shop

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare food order summaries for chef
• Supervise and check assembly of trays
• Establish work schedules

Supervision

• 3-4 people

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling

Personal suitability

• Client focus
• Flexibility
• Team player
• Recognized employer
• Work Term : Permanent
• Hours : 30 to 35 hours per week

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