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shift manager - fast food restaurant

Dairy Queen

City of Langley

On-site

CAD 35,000 - 45,000

Full time

4 days ago
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Job summary

A leading fast food restaurant is hiring a shift manager to supervise staff, oversee food preparation, and ensure customer satisfaction. The role requires effective communication and flexibility to handle a fast-paced environment. Candidates with a secondary school graduation certificate and prior experience in food service will thrive in this position.

Qualifications

  • 1 year to less than 2 years experience in a similar role.

Responsibilities

  • Supervise and co-ordinate activities of staff who prepare and portion food.
  • Train staff in job duties, sanitation and safety procedures.
  • Address customers' complaints or concerns.

Skills

Client focus
Efficient interpersonal skills
Flexibility
Team player
Initiative

Education

Secondary (high) school graduation certificate

Job description

  • Secondary (high) school graduation certificate
Work setting
  • Restaurant
Tasks
  • Establish methods to meet work schedules
  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Train staff in job duties, sanitation and safety procedures
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Prepare budget and cost estimates
  • Address customers' complaints or concerns
  • Maintain records of stock, repairs, sales and wastage
  • Prepare and submit reports
  • Prepare food order summaries for chef
  • Must have knowledge of the establishment's culinary genres
  • Supervise and check assembly of trays
  • Supervise and check delivery of food trolleys
  • Establish work schedules
Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Combination of sitting, standing, walking
  • Standing for extended periods
  • Bending, crouching, kneeling
  • Walking
  • Physically demanding
Personal suitability
  • Client focus
  • Efficient interpersonal skills
  • Flexibility
  • Team player
  • Initiative
Experience
  • 1 year to less than 2 years
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