shift manager - fast food restaurant

Government of Canada - Western; City of Langley; On-site; CAD 45,000 - 60,000; Full time

Job summary

A government organization is seeking a Food Service Supervisor to manage staff and ensure high standards in food quality and service at a local restaurant. The role demands a strong focus on client satisfaction, effective communication, and the ability to work under pressure. Ideal candidates will have a secondary school diploma and relevant experience in food service operations.

Qualifications

• 1 year to less than 2 years of experience in food service.
• Knowledge of culinary genres required.

Responsibilities

• Supervise and co-ordinate activities of staff who prepare and portion food.
• Establish methods to meet work schedules.
• Ensure that food and service meet quality control standards.

Skills

Client focus

Excellent oral communication

Efficient interpersonal skills

Attention to detail

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Restaurant

Responsibilities Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Hire food service staff
• Ensure that food and service meet quality control standards
• Prepare budget and cost estimates
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Must have knowledge of the establishment's culinary genres
• Supervise and check assembly of trays
• Supervise and check delivery of food trolleys
• Establish work schedules

Additional information Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding
• Attention to detail

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Team player
• Initiative